Visited on the 23rd July for the Sunday carvery. The best thing about our visit was being greeted by Olivia who is very professional, very friendly & great with all the customers. The worst things were as follows:
The beef was the worst joint of beef I had ever seen & ever tasted. The mashed potato was stuck to the serving spoon & there was other food in the mash obviously from other dishes. Customers are partly to blame but staff should check. The stuffing was cold & all stuck together. The turkey had pink bits in the flesh. The only decent food was the roast potatoes. The gravy was vile, but you could not have eaten that meal without it as it was so dry.
People reading this review may wonder why I didn't take the food back, so I'll tell you why.
The guy carving the meat was clearly having a really bad day & I didn't want to add to his obvious discomfort.
The staff were run off their feet around the food area. It's not fair when they were clearly working so hard to just add more drama for them which was caused because the guy serving carverys to customers was also serving up take away dinners for the delivery man who was loitering near the counter waiting for his delivery.
Management should step up & get involved. It's a shambles.
I used to go to the Windmill when Donna and Paul ran it & it was a family run pub. It seems that now it is part of a bigger entity that nobody higher up cares.
It would have to massively improve before I came in again.
I took my niece & nephew, cost me ÂŁ35 with drinks & we were all unimpressed.
The junior staff deserve better.
It's not their fault that the place is run shambolicly.
Why have every table booked all day each hour on a Sunday when clearly you can't cope. We queued for an exceptional amount of time for our food that you don't expect at a...
   Read moreI have never been more disappointed in a dining experience than I was at this carvery restaurant. From the moment we walked in, my girlfriend and I were greeted with lackluster service and a poorly maintained atmosphere. The wait staff seemed disinterested and inattentive, which set the tone for the rest of our meal.
But it was the food that truly left us unsatisfied. The carvery options were limited and looked as though they had been sitting out for hours. The meat was dry and tasteless, the vegetables were limp and overcooked, and the gravy was a gelatinous mess. My girlfriend, who has a fairly simple palate, couldn't even stomach more than a few bites.
I have never tasted such unappetizing food in my life. It was as if the kitchen had no concept of seasoning or flavor, and simply threw together whatever was on hand. The overall experience was so disheartening that we couldn't even finish our plates.
In addition to the subpar food, the hygiene of the restaurant was also a major concern. The tables were sticky and had clearly not been properly cleaned, and the washrooms were dirty and smelly. It was clear that no attention to detail was paid in maintaining a clean and welcoming environment for guests.
Overall, I would highly recommend avoiding this carvery restaurant at all costs. The food is inedible, the service is lackluster, and the overall experience is one that will leave a bad taste in your mouth. It is clear that this establishment is in dire need of a complete overhaul or should simply close its doors for good. Save your money and...
   Read moreWent here Wednesday morning with my family went to the bar ordered breakfast the bar lady was friendly. Went to breakfast counter and waited for chef as we ordered mushrooms 5 mins later she came out to give us our mushrooms got a plate and had to search the whole pile for clean ones as they all had last nights carvery still on them the chef seen us doing this and just watched after we got our plates and she gave us the muchrooms she didnât take the plates into the wash she left them there for the next customers.. everything looked like it was sat there since opening no hash browns and no bread asked the chef if we could have some bread to make toast as there was only 2 crusts for her to look at us like this bread came out of her wage! Anyway she said she will go get some so I waited with my breakfast. Anyway 10 minutes later she still wasnât out so I sat down as my breakfast was getting cold. My partner went up then to wait for the bread and still there was no sign of her he asked the bar staff member and then the chef came back out and said we have no white bread only brown at this point I just wanted some bread to toast anyway she went back in the kitchen then came back out and said she found white bread but she will have to defrost it!! 20 minutes we were waiting to toast some bread! We got in there at 10am it doesnât finish till 11am do why not have it prepared!! The tables what had been used were full of dirty plates no sign of getting them cleared. We definitely wonât be back here...
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