Children will always revert back to their animal instincts when they're tired, bored, or a combination of the 2.....well I say animal 'hunting' instincts are no more than seeking a McDonalds out....which was further away than the place we were trying to get to...never mind.
First impressions, wasn't at all busy at just after midday which was great, standard touchscreen ordering system which has widely been accustomed to (though the receipt machine was faulty!), unfortunately that's where the good part ends.
Between being displayed as ready to collect, nearly 8 minutes passed before actually being able to collect the meal...being sympathetic to potential rush hour influx of people at drive through, it natural to assume that the resource would be strained...right up until I saw no less than 3 members of staff larking around, what looked to be laughing and joking at customers.
So, sat down to a cold meal with warm mcflurries, was literally no point in raising it as the following result would have been the same. The finishing touch was the complete absence of toilet roll in either of the gents cubicles.
But hey, it's...
Read moreI love McDonalds and have been a regular customer for years but this McDonalds outlet in Harwich need to change their delivery. Change Uber Eats. They use Uber Eats by default once you order from the App. Uber Eats delivery takes 2 to 3 hours for a journey of less than 10 minutes drive or 15 minutes cycling. Whereas other delivery services will deliver in minutes. Sometimes, Uber Eats will deliver the order in a very unhygienic way because they have gone round England with the order. In most cases the order will be incomplete because they must have given them to the wrong persons. I made an order today, and it was cancelled after 3 hours of continued change of delivery time because I protested when they delayed my delivery of an order I made a month earlier. I reordered the same things from McDonalds using Just Eats and they were delivered within 9 minutes. This has happened twice. McDonalds Harwich should abandon Uber Eats if they don’t want to loose their customers to...
Read moreMade an order- mac donalds didn't put the item in the bag, call them up and say you must complaine to uber! Uber only deliver the food!! After a convocation with a member of staff they agree to deliver missing item, 1 hour goes by and nothing so I call back up and a manger said I should not have been told that! I then drive down there to be confronted with the most useless manager iv ever know called Connor!! He said I must re-pay for the missing food and claim it back off them!!conner the manager still blames uber after mc donalds didn't put the food in the bag!!
Moral of the story is don't order from harwich mc donands because they constantly get the order wrong!!
As for conner the world's worst manager, seems to me he is part of reason why the the service provided by harwich mc donalds is so poor!!!
2 hours!! Driving down there!!! Useless,rude and incompetent manager called conner!!...
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