Greggs — Restaurant in Test Valley

The staff here are absolutely fantastic. Helpful, polite, efficient etc food was piping hot and served with a smile. However I can't help but think the owners need to re-assess their staffing as the two members of staff today we're over stretched. One serving and one baking is not enough when the place is busy, with seated and take away orders needing attention as well as cleaning and clearing mess. A seated customer mentioned mess on the floor whilst I was waiting to be served and the serving member of staff was polite and apologetic and clearly just didn't have enough time to be doing everything. He was attentive and aware of who was waiting for what from him which showed he was clearly on the ball and efficient, but I really feel like an extra pair of hands would have done a...

It would be great to hear from the owner of Gregg's. I was ignored by all the staff after asking for a coffee she said she will not serve me. Every time I go in there they are always rude and unwelcome. I am a loyal customer and love to see the staff at Gregg's Walworth Andover retrained. Especially the guy called Dan there he's extremely rude. If I was in charge I would sack the lot of them especially the manager and start again. Customer comes first. Be great to here from the head office I will be...

Really disappointing service, went in asking for bean bakes for my son, was informed would be about five minutes before was ready, so got coffee and waited, over ten minutes went by alot of customers coming in and out, so I went to ask what was happening and was informed I was forgotten about and they sold the ones I was waiting for, and was told oppps really frustrated waiting for so long, thankfully one staff member took my order and got straight out of oven he was baking in, will not use this...