I sometimes go to Romsey subway ( Spar Euro garage, Great Bridge Road, Romsey, Hampshire SO51 0HB) and I am disappointed and Frustrated every time. I went in there today with a friend for lunch, we were waiting for a long period of time only to find an employee hiding behind in the back and another guy at the till not even acknowledging that there is a que of customers, after being served and noticing that our orders were very rushed as if we were taking up their time which god I am sorry for I didn't realise us as customers were such an inconvenience to your staff. My friend ordered the mega meat and opened it to find it was a big meaty mess all of the filling was falling out, it wasn't cut properly and was leaking through the paper, the absolute lack of disinterest and moodiness towards customers was horrific. might i add that this is one example that i...
   Read moreMy experience with this Subway Store was beyond compare.
Cleanliness to rival a hospital clean room with customer service the Queens butler would be proud of.
My 6" Meatball sandwich was prepared by Emily with the loving attention to details of a top double Micheline Star executive chef.
From the moment of entering the modern yet contemporary entrance portal I was swept away in a sea of professionalism and smiles with my special requests of "Cheese and Toasted" dealt with immediately and to absolute perfection.
The store manager Emily should rightly be proud of the exceptional environmental she has created with the support of her crack team of...
   Read moreAbsolutely atrocious behaviour from the lady that served me just now. Made me wait while she was on the phone and she couldn’t even apologise for keeping me waiting. I mistakenly ordered a 6” but wanted a foot long which I apologised for and she said something under her breath which I couldn’t understand. Once I paid for the food she didn’t say anything and walked off and went to the...
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