Minnis Bay Fish and Chips — Restaurant in Thanet

usually a regular at the spot and never have complaints, the place has fantastic food and usually very friendly staff.

If i queue to order and reach the tills, do not then tell me to then sit down while you send someone over to take my order. Waited another 10-15 mins for someone to come to my table with no luck. Missus then went up to order a drink (A DRINK!?! ) and was sent back to wait for someone to take the order again.. by this time, i was tired of waiting, went up to the tills and ordered my food. After unsuccessfully trying to get me to return to my seat AGAIN, i explained that the wait time was nonsense, his reply was "were busy" .. i told him i was ready to order at the till before and ive waited long enough. The Kungal didn't like that and swore at me in Turkish to his colleague (very educated individual), big villager swearing at the people putting money in his pockets. YOU FRY FISH MATE RELAX!

MORAL OF THE STORY, if your as BUSY as you've mentioned, surely taking the order then getting to it when you reasonably can, makes more sense than seating a family to eat and making them wait.

Oh, out of spite, he gave the orders (£40 worth of fish and chips) all wrapped in paper, sitting at a table, no plates, no cutlery and the excuse given, "were busy".

He tried to leave out an order so that i wouldn't notice also, since there was so many paper parcels everywhere. Not the first time its happened either but thought it was a mistake before, sad to see he's just trying to make a few extra bob by not fulfilling the entire order.

lastly, i want to apologise to the girls working there, clearly sick of this villagers backdated attitudes, im sure they've seen their fair share. You girls were stellar, and thank you again, and im sorry if you had to clean up all the paper that was left on the table, but im sure even you agree with all ive mentioned.

As for the owner, You are dog, uncivilised and clearly a villager. Couldn't even wait for me to leave to...

Had cod & chips here for the 3rd time since we moved to the area in January. The fish is always beautifully cooked to order with the batter never being too greasy. The chips have also never been greasy and a small portion always more than enough for 2 people. The staff are polite even when they are extremely busy, like this good Friday evening. The guy at the front apologised for the long(ish) wait and gave service with a smile while organising several large orders. The young girl (Vicky? or Nicky? I think?) also clearly busy took time to smile and also apologised for the wait. Dont mind waiting for Fish and chips of this standard. Since moving to the area we would be hard-pressed to find a better fish and chip shop with the amazing food and customer...

Absolutely awful service. I was standing for at least an hour from 5pm while I waited for them to cook me a burger....A BURGER!!!.... A battered sausage and a pukka pie. When I finally got home, 90 minutes after I set off, I discovered that the flipping burger wasn't in the bag...they left it in the shop. I had to go all of the way back to get it. In the 2 hours or so that I ended up spending there I saw about 12 customers get served. So the lesson here is, if you want fish and chips or a burger, go to Sainsbury's next door, buy the food yourself and cook it yourself. It will be faster, cheaper and taste better.

I hope all the other customers didn't have to wait much longer, everyone there had been waiting as...