If I could give 0 stars for it all I would, for starters my pizza was undercooked, there was hardly and toppings and cheese and no dips. When I went to complain the man on the phone was very disrespectful and rude! Honestly he spoke to me like I was a piece of dirt on the floor. He said that it’s the way the chef makes it and it would be better for them if I don’t order from them again. I would never again and they are the closest available. He then said if I want to complain then do it to the head office and then just kept over talking me and ended the call on me! Very very rude and disrespectful! Never go here! The reviews are low for a reason! Unless you want to be belittled! The photo is the good part of the pizza so you can presume what the bad...
Read moreLovely pizza, terrible customer service. Upon delivery we enjoyed our meal until we got to our dessert of a raspberry ripple cheesecake. Upon taking a bite and realising it was frozen, we called the takeaway to complain and asked for a refund, which they were willing to do until they heard we had taken a bite. Upon this information, regardless of the fact the cheesecake was frozen and we wouldn't have had any other way of knowing otherwise they refused refund and rudely hung up our call. We then called again to get a very rude response of 'we aren't going to refund your item' and then hung up again. Absolutely appalling customer service, am highly debating not using again as staff are so...
Read moreSmall portions, thought they did the order wrong but no... The 'large' pizzas were the size of a small plate barely even to feed us all despite costing £29 on a 'special offer' with some chicken wings thrown in. Phoned to query it, they didn't give a dam. Now, several hours later, my children and I are sick with cramping and stomach aches. Feels like we've got a bug from this food on top of the disappointing meal, very unhappy tummies. I hate leaving bad reviews ever, but I want to warn others about the food...
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