Cuffs Bar & Grill — Restaurant in Town Parks

We are regular customers at cuffs. An booked a meal for a birthday celebration for 9 people on Sunday 29th September 2024 @4.30pm. On arrival we were told that our table was booked for 5.30pm. Which was not the case. They seated us at 4.25pm. Four of the party had soup. Which they finished quick enough. Despite this. We had to finally ask at 6.15pm if our mains would be much longer. When they eventually did bring them out. One of the meals was wrong turkey and ham with gravy and should have been peppered sauce, one came (chicken goujons) an were eaten before the side that they came with was brought to the table. The final meal (a steak) (was brought when rest of the party were nearly finished there meals) and it to was wrong. Chips, instead of mash and pepper sauce instead of gravy. People who came in much later than we did, were served (3 courses) and left. Before all our party had received there meals. Not once were we asked if we would like more drinks throughout this time. Despite arriving at 4.20pm. We were the last to leave restaurant due to this service. All of us only having one soft drink each. This was very disheartening. I have only ever left good reviews for cuffs. An had recommended here to my friends. Hence why it was booked for a birthday...

Lovely restaurant and whilst the website says it closes at 8pm this is last ordering time. We were booked in as a party of 8 for 19.30 and were in no way rushed out. They were even happy to take desert orders that they warned would take 20mins to prep and staff were cheerful and helpful at all times. Food was amazing. Most had the Excecutioner burger stack (it only defeated the 11 year old!) But the sausages and crispy onion rings, carbonarra and crispy chicken stack were all super tasty also. Range of desserts was good and the indi ideally made crumbles were totally delicious. Lovely space in which to spend a relaxed hour or so with family and friends. Interesting to browse the information about the jail (in the menu and entrance hall rather than the dining room itself which was very comfortably and tastefully decorated with no clichéd references to the location). Highly recommend it as somewhere to eat if you are in Belfast. I will be heading back next time we are over and plan to incorporate with a tour of the Crumlin road jail itself; having checked their website there is an all inclusive package (tour + 2 course menu) that looks like it would make for a great...

We (partner, son and myself) dined in this place this afternoon, just over a week into Christmas.

Food was below average; vegetable soup was too salty, was nice at the start but by the end it was becoming worse tasting. The wheaten bread was cut far too thick (please don't do this), it felt like I was given a quarter of the loaf. The turkey and ham dinner was actually quite bad. The potatoes are clearly cooked the previous day or early that morning and reheated, because the mash tasted more like a potato bread than mashed potato. The roast potatoes, were awful; roast potatoes should be crisp on the outside but fluffy on the inside. These were just hard everywhere. My partner didn't eat much of hers at all, I ate about half mine, and the son didn't finish his sausage beans and chips.

Service; this was okay. We waited longer for the soups than we did the turkey and ham mains.

Atmosphere; We're eating in an old prison. It was an okay atmosphere.

Only reason we went was because my partner watched a tiktok influencer and wanted to try it because they said the food was unreal. Cough cough they didn't have to pay (free is...