Bella Capri Restaurant — Restaurant in Tunbridge Wells

Not sure what was happening in the kitchen at Bella Capri on Friday evening but it wasn’t good! We booked an early dinner at 5.30pm as we were seeing a show nearby at 7.30pm and expected this to be plenty of time.

Welcome was friendly and we were shown to our table upstairs. This used to be Prezzo, which closed in Summer 2023 and has been taken over. Menu looked good for this new independent Italian and the restaurant was less than half full at that time. Drinks came and we ordered some simple starters (garlic bread and bruschetta) plus our 3 main courses. The starters were a bit slow but arrived so we asked for our main to follow on straight away. The Manager said he’d let the kitchen know.

We then sat and sat and sat. The restaurant had filled up both upstairs and downstairs plus they had started seating people at tables outside - felt like the Manager and two friendly waitresses were overstretched. Twice I went downstairs to speak to the Manager to chase up our main courses. The restaurant was full but there was very little food actual on the tables both upstairs and downstairs. Lots of people waiting. It felt like one of those Gordon Ramsey programmes when things go wrong and the food stops leaving the kitchen! What happened?

In the end our mains finally turned up after nearly 1.5 hours and we were left with 10 minutes to eat what we could, pay and leave, which isn’t a good way to enjoy a meal! My pizza was fine and freshly cooked but the two pasta dishes had been microwaved before being brought to us and were very hot in the middle so not good dishes.

If this restaurant is going to survive it needs to sort out its kitchen issues and ensure good Italian food served timely to all customers. Perhaps reducing the number of tables being used whilst things are being sorted will...

We went to Bella Capri for family lunch on Valentines day, the restaurant has a lovely atmosphere and well situated.

The food was very disappointing overall. For starters we had spicy prawns and nduja bread which were lovely and well seasoned. For mains we ordered prawn and salmon risotto which was very horribly overcooked to the point we could not feel the rice at all.not good

The Crab and lobster ravioli was good. The kids had garlic bread as a starter which was good, the pepperoni pizza was also very good but the cheeseburger was not so great, the beef patty was terrible quality and tasted like it had been in the freezer for a long time.

I must say the vanilla ice cream was amazing, very creamy and full of flavour the coffee was also great.

The service was very good throughout the waiter was very nice and talkative up till the very end when we decided to not leave a tip then his attitude completely changed towards us leaving a very akward environment and making us feel very uncomfortable to the point we left imediatley.

I will definetly not be returning as I felt it was very unprofessional and overwhelming at the very end and the mains were...

I came here for a birthday meal. There was a big group of us and all round was the worst meal I had. Not one of us was impressed! I ordered the salmon pasta. Usually this is saucy and moist… well this was the driest pasta I’ve ever ordered. Salmon over cooked and they place 3 pieces of boiled broccoli on top 😂 I couldn’t believe it!! Each friend ordered something different and not one of us was happy. One had to coat her food in salt to make a sad attempt at adding flavour. The manager then tried to accuse us of lying for not enjoying the food. Tried to claim their spaghetti bolognese was their pride and joy with no complaints… no this was mince meat (dry) and spaghetti! I wouldn’t even serve that to my young child!! What an insult to my Italian background to be honest 😂😂 We’ve already been accused of lying so to add the address was Bella capri TUNBRIDGE WELLS. NO TAKEAWAY we sat in the restaurant for what RUINED birthday celebrations. DO NOT GO HERE. Would rather eat in...