La Rokka Mediterranean Kitchen — Restaurant in Wakefield

Rushed dining experience, rude staff because of it (spoke to who we think was the manager about it as he was the rudest of them all following people around the restaurant with a card machine trying tk get tables out so he could get new tables in) and everything was very overpriced for what it was. Having all worked in hospitality we know time limits are commonplace but if it's shorter than the usual two hours, guests should be told on booking, not after sitting down to eat (what choice do you have at that point. And we hadn't even taken them up on the offer to sit and have a drink first. If we had, four of us would have had to eat within an hour or less). Two had a bad stomach the next day too (both had prawns, one for starter, one for main). Also, if you're diabetic or on a health kick, the only drinks for you are diet coke and water. Manager says there were more options but none were listed as sugar free options on the menu (tonic and soda are not soft drinks, they are mixers. Fruit juice is all sugar so again not possible got certain dietary requirements). Healthy choices can still be made for medical reason, even when out for a "treat. And if you're on water, they will try and push and push and push for you to order alcohol, even saying "but you can still drive after drinking wine". No soap in the ladies toilets so obviously hadn't been checked all day. Horrendous when...

Went in a group with pre ordered food. Firstly the food is lovely, cannot complain. Barman was lovely and staff are welcoming and polite. My two gripes were that despite pre ordered food we were told that one of our group would need to wait for her food as they did not have enough, this not acceptable when it's a pre order! And the other gripe was that everyone else's food was served before they informed us the other meal was going to be delayed! Neither of these incidents should have happened, the food SHOULD be there when pre ordered and food SHOULD NOT be served until they can serve everyone together, I find this bad service. All they did was offer a free drink to the person in question, the meal should have been taken off the bill altogether due to the lack of good service. Furthermore they are using an old priced menu on the website and when we came to pay the price was ranging from £2 up to £6 more than they advertise. I also complained about this and again the prices shown that they have advertised should have been what was charged but they did not honour this even with the menu in question in front of him taking payment! We were told, he'd speak to his 'tech' guy to change it online! All this is such a shame because the food is of lovely quality and tastes fantastic but service is a letdown even in the face...

We arrived for dinner. I ordered Pollo a la creme, when it arrived it was cold, so sent it back, when it came back it was so salty that it was inedible. I told the waitress, and she just took it away. There were management there, however, they did not seem interested & did not bother to come over to apologise. All staff could clearly see that none of my meal had been eaten.

My daughter ordered King prawn linguine in a red chilli tomato sauce, but all she could taste was paprika.

My husband’s meal which was Mix Fish, did not look appealing. The fish just looked as if it had been heated up in the microwave,& stated was served with roast veg, but instead he got steamed veg.

I asked for the bill, and there was no mention of how our meal was,& they were not busy & there were at least 5 waiting staff.

Will not be returning, as service & food was extremely poor! The staff just did not...