KFC Barry — Restaurant in Wales

The inside of the restaurant has had a re-fit in recent months and looks great, but already some of the display screens appear to be faulty or not working. You have the option of ordering by the touchscreens if your a bit short on time, or you can order at the counter. Speed of service however, is certainly not usually something they aspire to and I've seen customers waiting there for quite a while sometimes and don't even get acknowledged, or even an apology for the wait when they do eventually get served!

Staff are usually friendly but again waiting for your order can take quite a while. This is usually due to the fact that the person serving at the front counter has to keep running to the kitchen to help prep food etc, so with just one person trying to do numerous tasks, understandably there is often a delay.

With this shortage of staff in mind, sometimes you will find tables not cleared/tidied unfortunately.

Food is mediocre at best and often is only just warm, but despite this the food does taste good. Drinks are not refillable and are all low sugar Pepsi products, so you won't find regular Pepsi there either.

One thing that is very often apparent is that the restaurant is frequented by groups of young kids/teenagers who are noisy and boisterous, and management seem to be allowed this behaviour, so if you are expecting a nice quite half hour to eat your food, you may be out of luck...

This restaurant features a drive-through which is quite popular, but queues are kept to a minimum.

Would I recommend this restaurant? No With that said, if you go through the drive-through and sit in your car to eat, then it becomes a much nicer experience. Outdoor seating is...

A colleague and I visited this store KFC Heol Ceiniog in Barry today on our lunch break at 13.10pm only to walk into a quiet and pretty empty store, we stood at the counter and waited to be served. as we observed the seating area around us, we could see a member of staff wiping tables and touching the bins with no gloves or apron on, This was the member of staff who then walked behind the counter putting the dirty cloth on the desk after wiping bins and tables with it and went to serve us. She did not wash her hands have any protection on or gloves just went straight in to asking for our order, we both looked at each other and decided not to eat if here if this was how the staff dealt with food and cleaning, we decided to leave and go to Morrison. We were completely shocked that she was thinking of touching food after doing that out on the lobby area. Not only is that disgusting but poor practice of hygiene. we both left shocked that she did not wash her hands at all and planned on serving...

Well what an absolutely awful place. Visited here this evening as what tyler wanted for birthday treat. Place looks stinking dirty. No option on order boards to eat in. Girl behind counter was eating what appeared to be fries. Same girl picking spots on her face. No handwashing done after either. One bag of food sat on side for over 10 mins. After waiting 21 minutes for our order I asked for a refund as was ridiculous wait for 1 boneless bucket 1 zinger burger and 1 wrap meal to which the 'manager' told me they were short staffed to which I replied not my problem. Same unhygienic female staff member then chimed in to say it was ready only to attempt to give us the bag that had been sat there the whole time to which I said well I wouldn't accept that anyway as been sat there ages she replied its under the hot lights and I said no its not its on side near lights so won't be hot!!! Awful awful customer service will not return. Only putting 1 star as wont...