McDonald's — Restaurant in Wales

After conquering the Pembrokeshire Classic bike ride — legs wobbling, stomachs rumbling, and dignity long gone somewhere back on a hill in Fishguard — my wife and I knew only one thing: it was McTime.

We bravely entered the labyrinth of roundabouts that is Haverfordwest, getting a little too familiar with every junction in town (is there a secret 14th exit we missed?!), before spotting those shimmering golden arches like a mirage in a desert of B-roads.

Opting for the drive-thru — largely because dismounting the car felt akin to descending Everest — we found the service surprisingly swift, only to be lovingly redirected to a parking bay to wait for our wrap and a Happy Meal.

🎉 Happy Meal note: Excellent value. A tiny burger, a handful of fries, some apple slices and a drink — all for less than the cost of a single energy gel at the bike event. Who needs electrolytes when you’ve got nuggets?

Food in hand and spirits revived, we made our way home, topping off the meal with a cheese sandwich because… well, calories. And maybe just a bit of trauma recovery.

Staff were cheerful, parking was abundant, and the wrap was… well, very McDonald's — warm, edible, and pleasingly predictable.

Would we return? Probably. Would we take a wrong turn in Haverfordwest again? Definitely. Would we do it all for a Happy Meal toy and some medium...

I know McDonald's staff & service in England are very lapse, but I didn't expect it here. Ordered double deluxe ¼ pounder with cheese,no lettuce or tomato amongst other "food" for the family. Got to collection window & the campest lad with more fake tan than I've ever seen was bitching about a customer placing an order while on the phone. The girl at the collection window kept her back to us the whole time with the exception of handing us our order. Drove the 15 miles back to our holiday accommodation,opened our order to find they had given me a single ¼ pounder with cheese not the double deluxe I had ordered complete with lettuce & tomato that I didn't want WITH NO LID TO MY BURGER. Literally the bottom of the burger bun,burger,sauces,salad & that's it....Thrown in the box clearly marked as a double deluxe. Whoever made that burger really does need to rethink their current job as you're clearly not cut out for it. If it wasn't a 30-mile round trip, I would have gone back, but the price of diesel far outweighs the mediocre burger that you failed to supply me after taking almost £9 for...

Quite the rudest, most unpleasant, most sarcastic and plainly unhappy member of management who, when asked a question about table numbering, shortly thereafter threatened to throw me out. She had misheard something I said and became very aggressive when I (politely) attempted to explain the misunderstanding: “if you say one more thing I will kick you out of the restaurant”.

An awful, unnecessary and unpleasant experience with an individual who is either a bully or - charitably - was having an extraordinarily bad day. BTW, I’m 48 years old and I have lived and dined all over the world; this is the first such experience I’ve ever had and, my word, it was Grade A annoying. If I had not been there with six children I would have taken this further on the spot with whoever is in charge onsite.

(With the individual in question it may help other customers to obtain better customer service if they ride in on a broomstick and eat their soggy & lukewarm fries from...