Nemo Fish & Chips — Restaurant in Wales

Sorry but even 1 star is to much for here, you have to go to the take out part to order your food for the cafe indoors, when asked for a glass for my drink rudely got told I could have a straw with my can even though I was eating in, then got told to wait for order as I had to carry it all back to the table as the staff don't bring it to the table, when asked for cutlery the women behind the counter huffed and basically threw cutlery on the counter for me to again take back to the indoor cafe part,,, no plates you get your food on the polystyrene plate as if you where eating outside which you might or well have been,,, no smiles or politeness out of the staff it's like there literally being forced to work there,,,, went there just after lock down and it was lovely, but sorry yesterday was enough for me to not go again,,, with all these bad reviews you would think and hope management would realise the system in place is clearly not working and they must be losing money, with people saying they won't go back,,,, which is a shame as could be a cracking little fish and chip café with friendly staff, even part waitress service would be nice and a smile costs nothing but people feel welcomed...

This evening we thought we'd treat ourselves to some fish and chips but atfer visiting Nemo we wish we hadn't! The takeaway wasn't busy however the young chaps loitering behind the counter were failing to acknowledge there customers. After some time waiting patiently we had to approach the counter to ask them to take our order which the young guy was surprised about. After taking our order the other customer left as they continued to ignore him! We waited as least 5 minutes when the young lad maning the fryer looked at me and said "you want some fish!" At this point I was trying not to get angry as clearly Nemo was running some young correctional scheme to help the youth get off the streets Betws-y-Coed and to learn a good honest trade. I said yes to the fish "two please" When we finally did get our meal the guy did apologise for the wait. Nemo doesn't offer to salt or vinegar your chips but has a self service table, the only problem is the salt shankers on a table next to the door got wet from the rain so the salt wasn't coming out! As for the food the fish wasn't too bad but the chips were cold. Maybe we caught them on a bad day but some staff training...

Visited 10th April 2023

Orange Fish - what they Advertise; Finger fish in chips - what we got.

By far the most unsatisfying Fish N Chip experience to date, We first visited them last year in Llangollen and the quality then was very good if somewhat expensive. This year the quality has gone down to the point that we may has well have gone to a greasy spoon truck stop; we spent over £14 [and as other have said, we were charged for the cheap wooden cutlery] which got us the small and very thin fish in the photo. The fish was paper thin and mostly batter, and the chips were bland, soft and evidently re-cooked, We can only assume that the increased costs has tempted the owners to seriously reduce, quantity and quality. This will in the end backfire on them as word will spread about the now appalling quality of their product. There are other establishments in the same shopping complex and it will only take one of them to produce a decent fish N chips to steal Nemo's trade; what a shame.

The ONLY reason we ate it was because we had a 4 hour drive ahead of us and is was pouring with rain; this meal was all about sustenance and nothing about...