Thirty-Five Mainstreet — Restaurant in Wales

Let's start with the good bit, it's in a beautiful location. So now let's get to the nitty-gritty. I'm an ex chef, and while I never expect michelin food from anywhere, unless it holds a star or more, I do expect good food, good service and a decent menu. Sadly today was not it. First up we were given the wrong menu, which I have to say ticked all the right boxes, but we were informed the normal chef (I'm presuming patron), is on maternity leave and so we were given the cut down version. Now I have no idea as to how long the chef has been on maternity leave, but I'm presuming it's more than a day, so why give out the wrong menu?, and more importantly why not employ another chef for the interim? So to the scaled down version of the menu. Extremely basic, but still your staples, calimari, cod goujons, fish and chips, scampi, minute steak etc. Most of us ordered the minute steak as it sounded delicious, only for the waitress to inform us 10 minutes later that it had sold out! Ok no worries so we mostly went with the fish and chips (my fish was cooked beautifully), and scampi. Sadly it then took ages to arrive, I would have left by this time, but I was with friends, so I stayed. When the meal finally did arrive it looked great, huge piece of cod and very nice chips, but the nail in the coffin here was, "would you like any sauces"? Yes, tartare sauce please, "I'm sorry we've run out of tartare sauce" Even my wife who normally is super placid, said No! You cannot serve fish without tartare sauce. No apology, no offer to choose another dish, no discount offered, nothing. For a restaurant to underestimate the possible demands on their produce over an Easter bank holiday is beyond a school boy error it's pathetic. Even when I did complain, as innocuously as I could, still no apology, nothing! I certainly will never be patronising 35 again. Thanks for a rubbish...

Our disappointment stemmed from the fact that the website and the high price of the room create false expectations. We only stayed two of the three nights in the end, we were unwilling to put up with it any longer. ||||For £85 per night we expected an en-suite bathroom (as stated), a serviced room, tea and coffee facilities, and a cooked breakfast. ||||It turned out the room was unserviced, which we were not told. It was no hardship to make our own bed but the waste bins were not emptied, and we had put apple cores and orange peel in it, and they began to smell. ||||You had to go down the corridor to a communal kitchen to make a cup of tea in the morning with all the other guests. There was no cooked breakfast, just a pathetic offering of stale cereal and limp toast. It wasn’t even a ‘Continental breakfast’ as listed in the room (but not on the website).||||As for the en suite, words fail me. It wasn’t a bathroom, it was a cupboard! The Mira shower itself was OK, but the basin was cloakroom-sized, and the Sani-flo loo was hardly fit for purpose. It groaned and moaned half way through the night, and finally went quiet about 3 a.m. It didn’t smell very good, and one had to flush several times to get the desired result. We were appalled. ||||Cups were washed in the dishwasher in the kitchen, but we really didn’t expect to have do that ourselves. ||||For an extra £15 per night we could have gone up the road to the Cambrian Inn and had all the luxury, service and space one expects for that price. One couple did so, and said it was absolutely fabulous. ||||I strongly suggest they re-think their strategy, their website, and their prices at Felingog B&B in Solva. And their instructions in case...

I initially contacted the B&b by telephone and was politely booked in. I then called the following g day and was told by the owner that I needed to pay a deposit and that she had been away hence the slight confusion. I paid the deposit and received no confirmation of the money being processed as you would expect I chased this up and eventually received one. On arrival the cafe below was full and we were politely shown to our room and told that the wifi was not working so log into the pub next door, not a possibility on my latest iPhone as it did not see the wifi to connect to. The room was clean and basic. The staff member was very polite and helpful booking taxis and a real credit to the business. The following morning we ordered breakfast and were told cooked food is £5 extra per person, this was a surprise as we already were paying £80 for b&b which was sufficient for the standard of accommodation in my opinion. I paid and the owner forgot that we had paid a deposit, I politely reminded her. It generally appeared to be a little disorganised and in need of good leadership to me. We found two people on the evening trying to reach someone as they had arrived after 5pm and could not access their room something from what I have read is not uncommon. I do believe the staff I encountered are a credit...