Yr Hen Efail — Restaurant in Wales

Always go to this cafe ...could never fault it. ...extra pot of hot water with pot of tea ....food fantastic . Toilet clean ...with lovely body sprays for men and women to freshen up with however. ...its changed hands ....and nothing lasts forever.....body sprays are no longer ....toilet full of cobwebs... no longer do you get pot of hot water to refill your teapot .. eggs hard ....sausage low quality....tomatoes cheap....mushrooms shrivelled up and dry ....hash browns cooked in. Funny tasting oil ....toast. ..which was always thick slices with lovely butter is now very thin slices .....genuinely disappointed ....very disheartening ..after many years of going I don't think wel be going again .....we were there about half nine am. Main season ..we were the only ones there .....which should of told us something as previously at that time you'd be lucky to get a seat at that time .....following morning went to barmouth. ...arrived at 8.55 am and there were ques waiting for the milk bar to open ....walked past 10 mins late it was packed out. . People were waiting for seats ...tells you...

Wow!

I’ve been visiting this area for 25-30 years with nothing but praise and excellent comments to leave behind. However on this occasion I was unpleasantly surprised.

I asked twice, “is the lasagne microwaved?”. I was told, “no.” Twice. Food arrives with ZERO evidence of ever seeing an oven. The unmistakable perpetual heat that you get after microwaving food remained mouth burning for 10-15 minutes. So I called someone over to ask a 3rd time.

The following conversation was absolutely disgusting! “No one else complains.” Followed by 3 different stories at once on how the food was prepared.

Easily fixed, with a sincere apology and an honest answer. Sadly both were lacking.

I did get £30 thrown at me over the counter, to which I returned £10 as £30 was more than we paid.

If I could give ZERO...

Not a great experience at all!

They have a chip shop and a cafe, we had our dog so had to sit outside, not an issue. The children sat under the canopy outside, and we wanted a quick bite to travel back to the North Coast. Ordered food and were told we couldn't eat from the chip shop window and sit on the cafe seats, it was a 'separate menu'. So we said OK well sit on the grubby table and chairs outside the chip shop, the food took 30 mins to come... Which was pre cooked sausage we seen as we ordered, chips and gravy. Once it finally came the chips were super greasy. Everybody ate as much as they could stomach as we were hungry and we binned the rest.

Should have gave in to the kids and went to a McDonald's on the way home, but I like to support small...