Bear & Ragged Staff — Restaurant in Warwick

Walked in service was good. Grabbed a drink sat at the table and though food sounds like a good idea... wot a a joke.... my friend ordered steak sandwich I ordered chicken bacon blt. And I ordered chips with mine for an extra £2 And my other friend ordered chibatta garlic bread. Was waiting about 20ims and guy came to use and said they had no rocket for the sandwiches we said no problem. When sandwiches came out there was hardly any filling 5 bits of steak bread was crumbling chicken sandwich which less than a quarter of chicken breast and the rind of slice of bacon on it 1 small lettuce leaf. And maybe 10 chips. with old crumbling bread on it no butter just mayo on the bread and the steak sandwich was just mustard. 1 lettuce leaf No butter no crispy onions ... and both came with like a side garnish of old lettuce leaf old spring onion and melon? With like a vinagerett on it😫and my other friend just had cheap frozen garlic bread and some old sharp cheese which was probly from the back of the fridge. Not chibatta. Don't normally leave reviews like this but that was a driscrace from a busy restaurant/pub and the staff never even asked if food was ok or collected plates from our table. You don't mind if food was cheap but we all spent a minimum £8 each with drinks. To top it all there was a guy at the bar when we was ordering and he said great food from here lads wot a let down 😆😆😆😆 disappointed.. to say the...

I took my elderly parents to this pub for a quick bite to eat whilst driving through Kenilworth as we’ve always known a Greene king serves a good pint and food. We walked in only to be a little surprised by the drab decor and dirty crockery and glass covered tables. Regardless we found a empty table, sat down and looked through the menu and went to the bar to order our food. The staff weren’t that friendly or welcoming, they just stood there playing on phones and laughing together which isn’t exactly a good impression to customers. To be fair it was hard to work out who was staff and who was just another customer as no one appeared to wear a uniforms. Our food was great and mum and dad loved the fish and chips so they were very happy. We stayed a while and had another drink which was nice but it would of been even better if someone had come and cleared our plates or asked us if we had enjoyed the food, so we just left. Sadly we wouldn’t visit again as the customer service is poor and they really don’t care about you or make you feel...

I've visited many Greene King places... but this was somewhat poor.

There only seemed to be one barman serving, so there was a long queue (generally 7-deep) being served individually - although there were staff that came and went, nobody else seemed interested in helping out. I took a table and ordered using the app, but after 30 mins or so there was still no delivery so I ended up having to queue to enquire what happened to my order... only for them to admit they didn't serve that drink (so... why have it on the app?)

The TV was playing the match and plenty were gathered to watch the game - I can't help thinking how much more revenue this could have taken if there was greater throughput.

There were some nice beers on tap, quite a few different ones, but with the delay in getting served we soon moved on (and all agreed that we'd rule out visiting that for lunch...