Pizza O'More, Leamington Spa — Restaurant in Warwick

On Thursday I ordered a delivery. 15 minutes after due to be delivered I got a notification saying it was out for delivery. After another 20 minutes I rang to chase where it was (35 late) and was told ‘you have cancelled your order’. After being very clear that I hadn’t, the restaurant refused to do anything at all. I rang just eat who confirmed nothing had been cancelled, so I rang the store and added them onto the same call with me. After arguing for a while with the just eat people the restaurant finally admitted their error. I said I would give them another go as mistakes can happen. On Saturday I ordered again. After being 45 minutes late I rang the restaurant and was told ‘he’s on the way it will be 10 minutes, we are busy and don’t have enough drivers working’. After another 25 minutes (1hr 10 late) I rang and said cancel it, it’s now 10pm and far too late for me to eat this. They said they would speak to the driver and call me back..... this didn’t happen and a further 10 minutes later food turned up which I reject at the door as it was cold. I rang the restaurant again asking why they didn’t cancel and got told he was busy so didn’t have a chance to call the driver. No apology, no attempt to make it better for me...... this restaurant really needs to work on their customer...

I advise ANYONE not to go here ...i ordered my food at 4:45 , the expected time was 5:45 but ended up arriving at my house for 6:35... as we answer the door the driver for this place told me he has forgotten the two drinks that came with the meal he says he’s going to get them to us as soon as possible... anyways , opened up my boxes of curly fries and they were soggy and cold... then I see the two burgers which I had ordered , one quarter pounder for me and one half pounder for my boyfriend and I end up receiving two quarter pounders and really even the burgers were cold and looked as if they had been cooked on a radiator for 10 minutes , it’s 7:00 now and after ringing numerous times complaining about their idiotic mistakes and lack on knowledge when coming to the kitchen I have still received no re-fund which they had promised or those two drinks which were forgotten ... waste of money and time don’t bother going here unless you’re expecting...

Ordered for 4 people via Just Eat- it came to about £10 a head. Arrived a little late, but decent temperature and that's the closest I get to a complaint. Pizza was tasty with a decent depth of topping with good flavour. I don't usually go for a stuffed crust, but I did this time and was rewarded with a nice herby-garlic cheese concoction that wasn't over the top. Against expectations, all the fried food (sides) were crispy, not greasy at all, tasty and generously proportioned. The kids seemed happy with their burgers which looked as good as you would get from any non-gourmet burger bar or decent cafe. I would use again, probably over most pizza places due to the range of food on offer and hope they routinely repeat the...