Nelson Arms — Restaurant in Waverley

Don't order chips unless you enjoy them burnt. I stopped for lunch today at the Nelson Arms and ordered Ham Egg & Chips. When the meal arrived, the chips were clearly over-cooked, dark brown in colour and tasted distinctly burnt. When I pointed this out to the server, his response was 'They're supposed to look like that, they're triple cooked and that's how they come out'. he even went to talk to the chef, who apparently agreed that this is how they should be and "90% of our customers love them". I can only assume that the chef needs some training in the use of the deep fat fryer or the cooking oil is way overdue for a change. Triple cooked chips should be golden and crispy on the outside and soft on the inside, these achieved only the 'soft on the inside' part. What was even more disappointing was the response to my complaint, essentially "sorry you don't appreciate the special way we cook our chips". In fairness, I was offered a desert on the house, by way of recompense, but I declined. Also beer was good if a little expensive, hence...

i mean what can i say? the nelson is a lovely pub with lovely staff and food. came at 3pm for a sunday roast with my partner. greeted by chris who led us to a gorgeous table and very promptly had drinks orders taken. we shared a bottle of rioja and it was lovely. had three courses each,! for starters we got the cauliflower fritters and the popcorn shrimp, both amazing choices and so crispy. i opted for the lamb roast dinner which was absolutely gorgeous and my boyfriend had the pork. the portion size was amazing and a side of cauliflower cheese was delicious! i had the sticky toffee pudding for desert and what a good choice that was! service was amazing; chris and harriett were stars, making sure we had everything we needed and were perfectly okay with everything. both a real asset to the team and made our experience a10/10 ! big shout out to carl the chef!! what a beautiful meal he...

This pub could well be the answer to the question: "where would you drink if your local got bulldozed?". I mean, really. What's not to like? The pub itself gives a lovely olde worlde feel with the exposed beams and wonderfully large fireplace. The staff were fantastic: cheerful and friendly and knew what they were doing. There is a number of picnic tables out the front and a smaller beer garden out the back. You walk into a welcoming, if smallish, bar with more seating around to your left (although this may also be the dining area). Whilst we didn't eat on this visit, the food I saw had me thinking of coming back to try it out - and from some of the other reviews, it would be well worth the hour + trip. The Guinness was excellent as was the...