Piccolo Cafe — Restaurant in Wealden

It was first time of using the Piccolo Cafe and all in all a good experience. The cafe was extremely busy. When I went to order the owner explained they were short staffed and provided an approximate time for how long our food order would be. This was really helpful and managed our expectation. What I wasn't expecting was just how delicious my food would be. I had a cheese and ham toastie as I only wanted something. It was fantastic and someone must has sprinkled magic over it as it was the best toastie I've ever eaten. The coffee that accompanied it was fresh and hot and all in all an unexpected treat. Thank you. Only one niggle and this is I guess a personal preference. Heart FM playing loudly isn't in keeping with the ambience and atmosphere you portray. Perhaps something less commercial, gentler on the ears thus allowing your customers to talk to one another without shouting. Though maybe that's just me....

Disappointing experience for a second time. Gave the cafe the benefit of the doubt but really wish I had listened to my gut. Ordered a toastie & sausage bap, slice of cake and 2 drinks. Had to wait 40 minutes for food as simple as a toastie. 4 staff working yet still a huge wait time. Was advised of a 10 minute wait. The cafe has seating for around 30, of which not all were full so I'm unsure as to why there was such a long wait. Clearly not managed great. When food came out, I did not touch it due to it being covered in mustard. Very unhappy with the overall experience, very expensive and disappointed with...

Maybe it was just a bad day! Expected to tip even before food and drink was served! Shame as I did, but by the end wished I hadn’t. Ordered bacon roll, got a bacon sandwich. As it arrived at the table I was told they didn’t have rolls, was a sandwich OK? Bit late by the time it had arrived! Was very tasty, I just didn’t fancy that much bread that’s why I ordered a roll. Coffee was passable, wife thoroughly enjoyed her hot chocolate (without any toppings). Friendly staff, decent atmosphere. £20 for coffee, hot chocolate, croissant with jam and bacon...