Eden Bistro - Burscough — Restaurant in West Lancashire

I received a gift voucher December 2022 from my aunty but as we were moving house I misplaced it. I got in touch with Eden on Facebook assuming that they would have a record of vouchers. We initially had a conversation and then they stopped responding.

I have just found my voucher and disappointed to see that the vouchers are recorded (it was number 133 for the record ...). So there's not really any reason they couldn't have helped me earlier in the year to use the voucher. I gave them all names involved and it just would have taken such little effort. I can't use the voucher now anyway, but I could have if you'd have actually responded to the conversation and located the recorded voucher...

I told the person who bought me the voucher (who basically lives at Eden!!) and she said they did take names when purchased, so again, you could have helped me.

I understand I lost it and that's on me, but the voucher still existed on your records and that's what I am annoyed about. The voucher (which was literally written on a blank piece of paper with a marker - I wanted to post a photo because it's the weirdest "voucher" I've ever seen but for some reason can't see any way to upload despite other people posting photos) doesn't really mean anything when you have a record of name and voucher...

Really lovely spot in the heart of Burscough. Eden triples up as a brunch/lunch spot, restaurant, and bar, and we visited for the former part to try it out for brunch on a rainy Saturday.

The food was really fantastic. I really can't fault a single part as it was all high quality, well prepared, and well presented. Portion sizes were perfect and prices were in keeping with the local area.

The coffee was really tasty, but unfortunately there was no latte art. It's a shame as that is the only thing stopping it from being a perfect spot to stop for coffee.

Service was friendly and attentive. There was a mix up with which coffees were decaf (lattes) and which were caffeinated (flat whites), which luckily we spotted and questioned, but that's not great given one of the decaf drinkers was pregnant. Other than that, the service was very good throughout.

The furnishing and decor is nice inside, with outdoor seating too (albeit on a road) for when the weather is nice.

Highchairs were available, and although there's no parking on site there is plenty at the local Tesco which is only a...

If you want great food then this is the place!!! Lovely setting, brilliant staff and the food is possibly some of the finest in the area. Tapas style menu with a great selection and variety. We had Thai curry, BBQ ribs, Jamaica Jerk Swordfish and Sizzling Surf & Turf (which was a special on the day). We couldn’t fault any of it and cooked to perfection. The staff are so friendly which made for a perfect evening - so much so we was meant to move onto a another venue for drinks but ended up staying here till close. 100% would recommend Eden Bistro! Cannot wait to return to try the breakfast which I am hearing is the best in the area. UPDATE - we tried the breakfast omg it's the best in...