il Sapore Restaurant — Restaurant in Wigan

Extremely disappointed with our experience at this restaurant on Saturday evening. The staff were very good, they were professional and attentive, it's just a shame that the food was not good. We were a party of four and ordered starters of mushrooms in a creamy sauce, lamb spare ribs and 2 x calamari. The mushrooms looked like a bowl of mushroom soup, the spare ribs were in a very thin pale gravy and the calamari was greasy and undercooked. All were disappointing. In fact we were dreading the arrival of the mains . The meatballs in tomato sauce were good, the stuffed peppers passable but overcooked, the risotto in a creamy sauce with crispy bacon just looked like a bowl of rice pudding it was too runny and extremely bland with about six tiny pieces of ham - it was just not eatable. The risotto in tomato sauce was again very runny and totally bland. Needless to say we gave desserts a miss. The best thing about the whole meal was the bottle of wine. We told the waitress that we weren't happy with the food we had been given and explained why. She came back to say that the chef had stated that this was the way these items were meant to be cooked - this clearly is not true. I don't know where the chef is from, but I suspect it isn't Italy. We paid the bill in full and got up to leave, and one member of staff said "Hope to see you again soon". My wife replied that there wasn't much chance of that as they didn't seem bothered about our complaint. At this point we were offered a £10 reduction on our bill of £120+ but we did not accept this offer - too little and too late. The restaurant claims to be the best Italian restaurant in Ashton but it doesn't even come close to Primo(...

Be careful when paying you bill, the owner adds a hefty service charge, he may have done this as we were a big group and thought we wouldn't notice, the girls put down our bill then he came and removed it away which we thought was odd, he had put an none optional service charge on the bill, am all for tipping but not in that way, also tried to round up my payment as we paid cash and card, I complained about this but he never once offered to remove it. Food was nice the waitresses were lovely, just hope they actually get there share of the tips. In response to your reply below, that's not true it wasn't optional he never offered to take it off when I said we would rather tip in cash direct to the girls that served us,I told him I wouldn't go again because of how he handled the payment and he still didn't offer to take the service charge off, although he did apologise for rounding my part of the paymnet up tp 70,Apparently according to a member of staff we asked he does this often and people won't like it. It costs enough to go out these days without the pressure being added to leave a large...

I’ve been wanting to try this restaurant for weeks. I drive past it almost every day and in the evening the air is filled with the wonderful smell of Italian food. I decided to get a takeaway this evening so phoned them as I was leaving work to ask about their menu and arrange collection. They were lovely and helpful on the phone. I ordered seafood tagliatelle, garlic bread and tiramisu. They were very welcoming when I arrived to collect my food. Everything was amazing. The seafood was fresh & juicy, the sauce had just enough heat and the portion sizes were very generous. Loved it! Looking forward to dining in the...