Today 5/8/17 at approx 13:30 I witnessed a gentleman being shot backwards from the hand dryer as he tried to dry his hands. He was in shock and his hands were black. The dryer was sparking and smoking, when I was asking if he was ok another customer said there was a sign on it the day before telling people not to use, today it had gone!
I called for the staff manager to come and help, time passed and he eventually came (Delay). I confronted the manager with the electrical safety of the dryer and questioned where is the sign from yesterday and why had no one switched the unit off above and take the fuse out, his response :
I don't know We are not electricians
When I pointed out all you needed to do was switch the switch to off position he looked at me with a blank and vacant expression. It took me less than 5 seconds to isolate and make safe the unit.
The staff did not care that a member of the public was shocked and nearly burnt, what if that was a child????
Weatherspoons you and your staff have a responsibility to your staff and public to ensure safety at all times!!! I witnessed dangerous equipment still in use and being accessed by the public.
The manager was so funny as when I pointed out I work in the electrical safety industry with 29 years experience in Both EMC and Safety he argued against me.
I will be ringing environmental health and the HSE on Monday to...
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