Pizza Hut Leigh — Restaurant in Wigan

After placing an ordr with ubereats we were given a delivery time of 21:00 this was then given a revised time of 21:20 the next message was order being wrapped this was followed by a new delivery time of 21:45 tben order cancelled payment returned. We were then given the option of 're ordering which was done and new delivery time of 23:45 then cancelled again . Disappointed we rang pizza hut direct upon answering the phone I explained to the young man that we were disappointed that my fiancee was a acute stroke nurse and had just finished work that the order had been cancelled twice .the young man then explained that the order had caused problems for their system . That they were prepaired to switch the system back on to try and put the order through the till. I politely declined since the last message from ubereats stated that pizza hut closed in 11 minutes. But the most disappointing part was being called mate numerous Times and the have a nice evening and attempt to mislead myself . as I informed the young man i will not be using their services . VERY...

Overheard a slinging match from the manager to a driver while waiting for my order, though I've never known pizza hut staff or managers allowed to just be wearing a tracksuit. Was telling him to get over there being a rat in the store, the poor guy seemed traumatised and it definitely alluded to the fact that there's been a rat problem here for a while saying "there's always been rats here". Driver argued it wasn't right & that the old manager at least was trying to do something. Think this manager was called Keenan or Keiron or something? Shouldn't have managers who think it's okay to talk down to staff tbh. Poor show.

Couldn't stomach the food in the end the more I thought about it. Don't really want to eat from somewhere where there's a rat...

Normally this branch is great but felt I had to review tonight as the past few times we have ordered its been wrong.

This is the second time that I have ordered a specific side and they had subbed for another side. They have not called to offer an alternative (if they are out of the product) and the side they have subbed is less in value and in quantity than the one ordered.

Tonight I ordered a half and half pizza (two totally different pizza halfs), however I recieved essentially one pizza but with an extra topping of chicken on one side only? Not all the toppings for both pizzas were on the pizza either.

Its a shame as this branch normally rules over the other brands in Leigh but the service is currently...