Food: Me and the hubby both got burgers. They were alright, but they werenât handmade like the menu reckonsâjust your standard frozen jobbies. The buns were decent, and the salad and sauce were good. But the chips? Proper letdown. Not fries like they said on the menuâjust cheap frozen chips youâd find in the bottom of your freezer. For ÂŁ20 for the two of us, we werenât expecting gourmet food, but even for the price, youâd think theyâd put in a bit more effort to make it feel special. Presentation-wise, it was basicâburgers slapped on plates with chips and a couple of ketchup sachets. The food was just âget the job doneâ and didnât match the cosy vibe of the place.
Service: The lass serving us clearly wasnât having a good dayâon her phone, making calls, and looking like she didnât want to be there. She didnât introduce herself or make any effort to be welcoming, just asked, âDo you know what youâre having?â in a way that made us feel rushed. When we shouted her over to order, she made a sarcastic comment about forgetting her notepad and then went dead quiet, leaving us feeling awkward. My hubby tried to crack a joke, but she wasnât having it, saying she âcanât remember orders when people change them.â We felt more like an inconvenience than paying customers. That said, the girl from the kitchen who brought out our food was friendly and polite, so at least she made the effort.
Atmosphere: The place itself is lovelyâdead cosy and proper homely. It looks like it should be a great spot to relax and enjoy your meal. But that was all ruined by the radio blasting out dance and pop hits. It was so loud downstairs you couldnât have a proper conversation. We had to move upstairs just to get a bit of peace. For a place that looks so cosy, the music completely spoils the vibe. At ÂŁ20 for two meals, I get itâs not meant to be posh, but theyâve got such a nice setup that itâs a shame to let it go to waste.
Overall: Itâs decent value for money at ÂŁ20 for the two of us, but donât expect anything fancy. The food was basic, the service hit-and-miss, and the atmosphere was let down by the loud music. The place has loads of potential, but it feels like theyâre cutting corners where it mattersâbetter fries, more effort with presentation, and friendlier service would go a long way. Itâs not the worst place in Wigan, but itâs not one Iâd...
   Read moreTucked away in Jacksonâs Court, between the bus station and Hallgate, this little cafe has earned itself a fine reputation for good food at great prices. They also have a decent selection of vegan dishes to choose from too. Not a huge cafe, but located on two floors, so much bigger than it may look from a casual walk by. We called fairly late in the day at 3PM, the cafe closes at 4PM. And I guess it had been a busy shift. The staff lovely and friendly. But left the impression they had more than had enough for one day.
We ordered two different vegan burgers, both had some missing bits, listed on the menu, but not in our burger buns... Both still quite tasty. One dish was supposed to come with curry sauce and without it, it was a little flat. Both dishes cost only ÂŁ7 each, which is stunning value. Even missing some ingredients!
Front of house training needs a tiny amount sharpening by the management. The staff a little casual with customers and their requests.
But still great food and great value. With a little more attention to details would easily be five stars. But for the...
   Read moreDiscovered this little place today with my friend and it was lovely, and the young girls serving us were very pleasant, the food was great and the dirty fries are brill, I've never been somewhere with so many different options of burgers and dirty fries so I was very happy! Both me and my friend had a burger and dirty fries each with a drink and it was ÂŁ23 which is more than reasonable considering we would of spent close to that at McDonald's and still been hungry! Lovely place, with great food and great service đ definitely plan on...
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