We had a rather large booking on a Saturday night, it was pretty busy but that doesn't make up for the appalling service. It just felt like they wanted us out as soon as possible.

We were seated in the back room and after being led to our table we were handed some menus and then we were left for quite some time. After the wait a member of staff asked us if we were having the bottomless brunch, which we weren't and that Is why we had standard menus and only informed then that any standard menu food had to be ordered at the bar. We all made our way to the bar to order and after the second or third person had ordered, they asked if we were all ordering food for the same table and I confirmed we were, they seemed rather surprised by this even though we had the booking. We were told about 30 minutes wait for the food, but we had to have someone check after 45 minutes as nothing had come out yet. In this time some of the staff came to our table eager to take glasses away, they wanted to take glasses that weren't empty yet, wine glasses for a bottle that hadn't been opened yet and at one point even came to ask us if we still needed our cutlery... Before anyone at the table had gotten any of our food. When the food turned up, there were large parts of the orders missing, some were missing starters or sides, others were missing their whole meal. The rest of the food took another 25 minutes to show up. The whole time we were eating, the staff were around like vultures to take empty glasses or plates, far too regularly interrupting conversation. Two of our party also had staff ask them if they were done with their plates while they were actively eating.

The food itself was a mixed bag, some was completely palatable, while others were tasteless or overloaded with parmesan. The staff didn't even fully know what they were serving, one came out with a pizza as a member of the party asked if it was their salt and pepper chicken pizza, the member of staff replied 'maybe'.

The venue was reasonable but the music was extremely loud for a sit down section and made it very difficult to talk amongst ourselves and even to hear the staff at some points as they were all pretty quiet when speaking.

It's a shame, it could have been much better but overall, we didn't feel welcomed, we felt like we were forgotten about at points unless we had an empty glass on our table they weren't interested.