Little Fifteen — Restaurant in Wigan

We had a rather large booking on a Saturday night, it was pretty busy but that doesn't make up for the appalling service. It just felt like they wanted us out as soon as possible.

We were seated in the back room and after being led to our table we were handed some menus and then we were left for quite some time. After the wait a member of staff asked us if we were having the bottomless brunch, which we weren't and that Is why we had standard menus and only informed then that any standard menu food had to be ordered at the bar. We all made our way to the bar to order and after the second or third person had ordered, they asked if we were all ordering food for the same table and I confirmed we were, they seemed rather surprised by this even though we had the booking. We were told about 30 minutes wait for the food, but we had to have someone check after 45 minutes as nothing had come out yet. In this time some of the staff came to our table eager to take glasses away, they wanted to take glasses that weren't empty yet, wine glasses for a bottle that hadn't been opened yet and at one point even came to ask us if we still needed our cutlery... Before anyone at the table had gotten any of our food. When the food turned up, there were large parts of the orders missing, some were missing starters or sides, others were missing their whole meal. The rest of the food took another 25 minutes to show up. The whole time we were eating, the staff were around like vultures to take empty glasses or plates, far too regularly interrupting conversation. Two of our party also had staff ask them if they were done with their plates while they were actively eating.

The food itself was a mixed bag, some was completely palatable, while others were tasteless or overloaded with parmesan. The staff didn't even fully know what they were serving, one came out with a pizza as a member of the party asked if it was their salt and pepper chicken pizza, the member of staff replied 'maybe'.

The venue was reasonable but the music was extremely loud for a sit down section and made it very difficult to talk amongst ourselves and even to hear the staff at some points as they were all pretty quiet when speaking.

It's a shame, it could have been much better but overall, we didn't feel welcomed, we felt like we were forgotten about at points unless we had an empty glass on our table they...

It’s sad for me to have to leave a bad review as I have been to little fifteen before and haven’t had issues when with a few friends. Sadly tonight I came across a lot of problems. I had booked a table for a large group of us for my leaving do as I am leaving the country. There was a bit of confusion when we all got there about where we would sit but eventually we were seated.

We hadn’t booked the bottomless brunch so were handed the normal menu. They hadn’t explained to us that all 15 of us would need to go to the bar to order our food until around 30 minutes had passed. Once this was communicated we went to order and we were told there was a 45 minute wait. This was fine as I know it can get busy this time of year. Sadly during us waiting for food everyone on the table felt harassed as drink glasses were sniped from our table as soon as they were empty and we were bombarded every few minutes about whether we were still drinking our drinks. At one point we were asked if we were using our cutlery to which we said we were still waiting for our food.

It took an hour till our food arrived and sadly a lot of the orders were missing or wrong. We told them about this and they went back to the kitchen to communicate what had happened. We got our dishes but sadly my meal was still missing. I had asked for an Americana and told them. Soon after the waitress very quickly shoves a pizza in my face and says Americana very quickly. She had in fact handed me a pepperoni pizza with no chilli peppers. We had been in there a good few hours now waiting for all the mess to be sorted so I decided against raising a complaint and just ate the pizza.

Sad to say but my patience ran out when the same waitress came over as I was still eating and asked if I needed my plate. At this point I was tired and frankly frustrated at the night being ruined by poor service so I bluntly said no I am still eating. I have never felt so harassed by staff on a night out before. Little fifteens has always been a cosy and welcoming place but tonight I felt like they just didn’t care about mine and my friends custom. Me and everyone at the table couldn’t wait to leave and frankly we don’t want...

The vibes in there were great, but the whole dining experience was awful. No communication/organisation whatsoever. Went in there prebooked with a group of friends - and it was the worst experience ever.

Food took far too long to arrive, and that’s after I realised you’re supposed to go to the bar and order everything yourself! (Which is fine) but it would be nice to be told this or have an indication that that’s the case on arrival, since we sat there for 20 mins expecting to be served since the waitresses handed us menus at the table!

Personally my food was ok, though the service was bad. Sure staff were efficient at taking away empty glasses and plates, but mithering to take away plates when you still have food on your plate and in your mouth? Mithering to take away the wine glasses when I hadn’t had a minute to open my obvious bottle of wine that I got the glasses for? My personal favourite was asking if I was done with the cutlery, that I hadn’t had the opportunity to even use yet because I was still waiting over 45 minutes for my food!!

Waitresses didn’t speak up so we had no idea who’s food they had when it eventually arrived, some people in our group waiting over an hour and non of the staff asked if we had everything we ordered, you had to chase for the food you paid for. Acted if we were an inconvenience the entire time and felt rushed, when really had they communicated and been better organised we would have been in and out in a flash.

Just a poor experience all round, wouldn’t recommend if you’re...