The Lean Kitchen — Restaurant in Wigan

Reviewing from a vegan point of view so take with a pinch of salt. However, for us it was difficult to find food we could have. Whilst they have vegan friendly protein (tofu) most of the meals that you could add vegan protein too had non vegan items with it. So this made our choices more limited. I think for non vegans this place would be great, and would be very good for vegetarians. However if you're vegan/plant based, it may not be the best unless they start having vegan dedicated meals on offer (which would be great for a fitness focused place as plant based protein/diets are very beneficial for health and fitness). A perk to this place for anyone though is the menu states the calories, protein, fat etc so great for fitness people (which is the point of this place really haha). Food was very nice regardless so quality is good, just a hit difficult for vegans to find...

Ordered lunch from today st 12.25 using the Deliveroo app. Estimated time for delivery was 12.54 and it finally arrived at 1.55. Totally ridiculous. Phoned three times to just keep getting told it was on its way. Very frustrating as my lunch break was almost over when it finally got here and I had three minutes to eat! The lady on the phone was clearly not interested in trying to help me and just kept blaming the app. I can understand that they get very busy and they do advertise themselves as being one of the largest health eateries. In that case, if they can't cope with the workload, they more staff or to come the online apps. The staff were rude. To be fair the food was expensive but very nice. £15 for salmon noodles. Won't use again as they have a lack of empathy...

Today’s service and food was not as I have experienced before with my family, in fact the service was disgraceful and the dark haired girl whom I spoke with just had no customer service demeanour at all. I have had the chicken burrito a few times with the cucumber n mint sauce which normally ooz’s out of the burrito which enhances the flavour and consistency. However today it was dry and on returning the food I was told by the same girl that the sauce was in the bottom of the burrito on opening the wrap in front of her she said it’s there and pointed to a smear of sauce which was not as expected, having had this sauce before. I could go on but don’t feel I want to waste...