Moes Coffee Bar — Restaurant in Worthing

Went to Moes today with my mum and wasn't impressed. The coffee machine was broken and they couldn't even do a cup of tea because they didn't have a kettle for backup. This may have been a bad day, however, what struck me the most was the disinterest (and outright rudeness) of the staff. The table next to us had ordered a cup of black coffee (which, due to the machine being broken, they could not have) and were brought an espresso instead. After being told, quite directly, that they were wrong by a member of staff, they got up and left. We would have done the same had it not been the case that we'd been made to pay before our food was given to us.

The mozzarella toastie was bland, and the sausage bagel my mum ordered burnt and dry. She queried why there was no sauce, as set out on the menu and the response, quite aggressively, was "well you've eaten it now, so." That would have been a fair comment had we asked for our money back, but we had not and were only informing the young lady who worked there that our food was below par. Begrudgingly, she offered a free drink, which we accepted. However, upon her return, she put it on the table seemingly in a strop and walked off, without an apology.

All in all, far below average food and poor service. We were made to feel very unwelcome, and perhaps the staff ought to spend less time wandering around on their phones and more time attending to their customers. Please note, we only rated this two stars because of the complimentary drink; otherwise it would have...

Cool hipster coffee shop. Service is very slow though. If you order a drip coffee they make it from scratch each time, which means when the line is long they're bogged down making 20+ cups of individual coffees. In the states "house coffee" / drip is made in batch every few hours then stored hot in an insulated container with spout so that it's available instantly. The only drinks in a coffee shop that should ever take any amount of time are things like Latte's or other craft drinks. Overall a great place, but drip coffee at a coffee shop should be available immediately. If they made coffee to go by offering faster House coffee then they'd also increase foot traffic and sales. Currently, because of this they're loosing out on a huge "coffee to go" market and when you do plan to sit down the service is slow for the aforementioned reasons. Staff are awesome. Another key recommendation is that there should be an area for dumping your plates/cups when done (also like states). In a coffee shop this size the staff can't keep up with the removal of plates/cups (not their fault) which makes the tables which have yet to be cleared look kind of dirty with...

Just been to Moes in Portland Rd Worthing. Had awful service. Ordered our usual almond croissant and sausage roll both warmed up please, 1 flat white, 1 americano.

Coffees arrived, at best luke warm. Then sausage roll arrived. An attempt had been made to warm it up but stone cold inside. A plain croissant arrived cold. We took it back and said we’d ordered an almond croissant warmed up. No apology just took it and arrived back with same plain croissant warmed up. We asked if it was almond she said you didn’t order almond. We had twice, in fact. She stormed off and another sulky girl bought it back, banged it down on the table and walked off. It looked like an almond croissant. It was cold and when I cut it, it was chocolate. I gave up. In the scale of things i know it seems petty but for me and my husband it’s a 2 weekly treat. Needless to say we won’t go...