Where do I even start… Asked if there was a table for two had no response for a few minutes then she started walking and said come with me. Got to the table and it was filthy.. and looked like someone had tried to cover the mess by pouring the salt over the table.. not a great cover up clearing mess with more mess.. but atleast there was some effort instead of just leaving one mess… Ordered our drinks.. they had arrived fairly quickly (yay!) however the glasses stank… (not so yay) Ordered onion rings to share for starters.. they were cooked ok.. apparently seasoning isn’t an option for cooking with here tho.. mains arrived quite quickly which was nice, however wasn’t all there.. I was missing a burger and my partner was missing 90% … nonetheless went to get assistance.. meantime a lady came and took away both dishes saying they should be for another table.. so back to waiting for ours. Our food finally arrived..yay..waitress knocked my fork to the floor..no problem she looked at it and said “oh” then proceeded to leave with my fork still on the floor.. I waited a minute to see if a new clean fork would appear…nope.. so I went to the bar to ask for a clean fork and my partners coleslaw that was missed Still wouldn’t take that fork from me.. the lady said the coleslaw and fork would be delivered.. fantastic its en route.. didn’t get a tracking number tho.. should have asked Rest of the food had arrived along with a clean spoon.. fantastic now I just need a fork.. I asked the lady with blonde hair as she seemed the nicest, Got a fork!!!!!! nevermind wasn’t so clean, it would seem that they felt bad they missed some of our food so gave me some ready to eat applied to the fork.. nevermind.. went to clean it in the bathroom myself Finally I get to eat.. chips were missing potato in the centre and had no seasoning, Steak was done to well done with no seasoning when I ordered med - rare, with some flavour. Corn on the cob was ok to be fair.. and the piece of onion I found was nice Burger was black, rubbery and had no flavour, (the cooks really don’t like seasoning..maybe they are allergic so fair enough) I’m willing to donate some seasoning to the chefs and demonstrate basic seasoning of food if they need help I’m no expert but I think with the opening of the bottles I reckon I could teach them a lot. Never mind I left 80% of the food… even after I seasoned it as much as possible with what was on the table.. ok so let’s just finish our badly smelling drinks and leave.. while my girlfriend was finishing her drink she got desert free of charge!!!! Thanks.. it was a few bugs.. ants and some unknown bug in her drink.. so all in all Staff was rude, ignorant and lacked basic communication skills.. personal hygiene seems to lack other than the blonde lady that brought me a fork in spoon shape.. she was nice tho.. The others were abit dirty.. the people cooking the food (attempting to cook) could do with some training.. or atleast being shown what seasoning looks like.. reckon they don’t fully understand what things in the kitchen do.. but helping the community and all is great but maybe just put some people that can assist them like their carers ? Leaving one lady to look after them all is abit unfair Girlfriend declined the free bugs as desert and we left.. safe to say we will not be attending this place again.. unless we have already eaten and just fancy a laugh.. or some kind of illness from lack of hygiene so we can get some time off work. Next time I think I’ll pop across the road to the vets and see if anything died recently...
Read moreFirstly, I wanted to praise the staff. Not only were they friendly and very efficient, they also managed to keep a straight face when they brought out the food.
Now, I know the Hungry Horse is the Ryanair of hospitality, and I was not expecting fine dining, but I did expect the food to be edible.
I now know why it’s called the Hungry Horse. It’s because the horse would never go near the offerings, in this case from the festive menu (which incidentally was about as festive as my big toe).
To add insult to injury we had a French man in our party who prides himself on his culinary abilities. Tragically he order the Brie and Cranberry bites as a starter. No salad as advertised. Just three sad little deep fried triangles slung on a plate with some cranberry sauce.
The rest of the starters were acceptable - the soup, prawn cocktail and chicken strips were fine.
Unfortunately, this was followed by the main course. The vegan members of our group were given Yorkshire puddings with their roast. In any ither situation this would have been a bonus because the remaining guests would have gladly fought over a spare yorky. Alas ladies and gents, this is no Toby. They tasted like a combination of wallpaper paste and flour, cooked in a hot oven for 30 minutes then kicked along a pavement before landing on your plate. The vegetables were so overcooked that it looked like a pile of slop and had zero flavour. The roast potatoes were OK.
The Brussels sprouts with cheese was not cooked so I am not sure how it was ‘crisped under the grill’ . It had to go back but looked so revolting on its return we did not eat it.
The absolute piece de resistance was the ‘turkey’. Never in my life have I been presented with such an abomination. I can genuinely say the slices of heavily processed poultry tasted, I kid you not, like you were eating the contents of a pig pen. I have no idea what was in it but Bernard Matthew’s would turn in his grave.
Desserts were largely fine although my husband’s Christmas pudding would definitely be classed as a slither in our house.
The warning signs were there. The restaurant was virtually empty, the bar service was slow and they were very short staffed.
Either that or they were all running about catching the tumbleweed.
I will sum this up and say that my husband never ever complains. He was going to speak to the staff on the way out because he was so astounded we could be charged for food that I would not offer as a booby prize to someone detained at His Majesty’s Pleasure.
Being terribly British, and knowing that this sub par fayre is not the fault of the chap in charge of the microwave, we paid up and left.
But Greene King, when the fat cats are sitting around the board table soon, planning Christmas 2025, desperately trying to increase profits, get them to mystery shop NOW so they have a chance to see what you are serving up.
Yes, it was £20 a head. Yes, generally in life you get what you pay for, but it has to be palatable don’t you think?
Greene King, Christmas is about making memories and this is something we as a family will never forget. So thank...
Read more1 year ago 3*; For the price it was an okay meal. The tables where dirty so we moved to another one which was less dirty. We shared a sharer starter. Wasn't anything special. Came out quickly. We had to ask for knife and forks. The main meal was yummy. I had a mixed grill. Again had to ask for knife and fork. I didnt even get a steak knife so cutting was diffucult. All was lovely apart from the chicken. Very squeaky and defiantly wasn't breast. The rest was lovely though. Chips where my favourite! The dessert was actually nice apart from the cookie that tasted like it was weeks old. The slush puppy was great for the price. I would go again as I know what to expect now but if your expecting great service then don't just go for the cheap decent food.
Edit; Just been back tonight for a birthday meal. New menu and been taken over. I can say I will never return here again. The staff where rude, and in the nicest possible way they looked dirty, hair scruffy, not even polite. The manager looked unimpressed with life. Only polite one there was the younger guy with the stretcher in his ear. We waited at the door for 5 minutes before anyone came up to us to take us to our reserved seats. We booked for 6 people early morning and the table we where put on was all different heights, table was sticky and unclean. We had to ask for cutlery as they only gave us enough for 3 people not 6. The shared starter was okay. The garlic bread was solid. The chips where basically frozen cold. The rest was okay. The nachos where nice and so was the chicken strips/wings and garlic mushrooms. For the mains, well we arrived at 7.30 and our main meal didn't come out till gone 9pm and none of them came out together. One person finished their meal before another even came out. The service was actually shocking. I had a mixed grill again, I asked for medium on my steak and got very well done. I asked for beans instead of peas as they make me violently sick and found a few peas around my plate and luckily spotted them. The gammon was nice and the chunky chips where also nice. The sausages where dry as anything and I honestly couldn't stomach it. The chicken, again not really "breast" just squeaky chewy kind of cheap chicken. My other half had a burger and it was dry. Even with it being covered in nacho cheese. Our friend had a steak which he asked for medium/rare this came out well done. It honestly was a disaster. The waitress didn't even ask us how the meal was and to be honest she was pretty lucky she didn't ask as we all had something negative to say about our meals. You could tell she knew how bad it was. Only thing yet again the best part was slush puppy. Waste of money and will not ever entertain this place again. You might be getting a "cheap" ish deal for some meals but it isn't worth it. Especially not potential...
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