Full Disclosure: came on an off night (Thursday) near closing time (8:00 PM), so I'm sure that will be blamed for the following review. I'm of the mind that, if you're open, you should have a standard of service however, so I was very disappointed tonight regardless.

The good: customer service and front of house was excellent — friendly, prompt service and very accommodating wait staff. As usual they were impressive, and our waitress did so well that she earned a tip that far exceeded what the quality of the meal deserved.

The bad: the food was cold. Worse, it seems like when it was made it had been overcooked — dark, hard shrimp and overdone/chewy fish. The baked potato felt as though it had been sitting out for a few hours and the fries were lifeless. The food was a far, far call from the quality my wife and I experienced a few months prior which made this all the worse — we expected something great and got really bland, cold, chewy food.

The worse: the music coming from the kitchen area about 15-30 minutes before close. It was an annoyance on its own (the music loudly played over the music that was already playing over the intercom system, causing a mix of multiple songs in the dining area), but the music being played by the back of house was filled with profanity and cursing, not something I was very happy to have my children exposed to without some kind of warning.

Overall, the many years of prior quality will probably bring me back into the restaurant one more time to see if this one night was a fluke, but my expectations have been greatly lowered and another experience like this will leave me in the unfortunate position of telling people not to even bother.

Keep the wait staff, make sure the food is actually freshly made, and keep the post-work cleanup jams quiet enough that my 4-year-old doesn't repeat the f-bomb.