McDonald's — Restaurant in Agawam

Review: ⭐⭐⭐ Food was so good. I rolled in expecting a quick bite and left with two Happy Meals, both with different toys — which, let's be honest, is a rare win these days. One was a tiny race car, the other a weird plastic animal hybrid, but both were the kind of cheap joy you only get at McDonald’s. Fries were hot, salty, golden — the kind of fries that make you remember why you put up with their broken ice cream machines and random menu changes. Nuggets? Crispy perfection. Not a soft spot in sight. And the Sprite? Electrified my soul like a defibrillator made of citrus lightning. But let’s talk about the atmosphere… wild. Honestly, it was like walking into the first five minutes of a reality TV show no one gave permission to film. Behind the counter, I heard what can only be described as moaning — not pain, not anger, just… moaning. Maybe exhaustion? Maybe existential dread? Either way, someone back there was either stretching or surrendering to the void. It added an oddly human flavor to the visit. Now. The real scene-stealers? Three twinks in head-to-toe Christian merch — I’m talking oversized cross necklaces, scripture-quote hoodies, the works — just absolutely losing their minds. Not over the food, not over a messed-up order. No. A grasshopper. A literal grasshopper that had wandered into the dining area and clearly did not sign up for the chaos it unleashed. These boys — and they were boys, spiritually if not legally — started shrieking like they’d seen a ghost tap dance across the tile. Standing on benches, knocking over a tray, one of them even yelled, “God, why would you make this?” which had me doubled over in tears. Meanwhile, staff are trying to mop floors and hand out apple slices while this little apocalypse unfolds five feet from the soda machine. To make matters worse, they started getting mouthy with the crew — calling the worker lazy for not “handling the insect situation.” Like, my guy, you’re wearing a shirt that says “Love Thy Neighbor” and you’re out here verbally assaulting a 17-year-old trying to restock straws. The irony was so thick you could butter toast with it. Through it all, the staff were saints. No yelling, no drama — just pure, hardened professionalism with the occasional dead-eyed stare into the distance. You could tell this wasn’t their first rodeo. Honestly, they deserve a raise, a vacation, and probably therapy after that shift. In summary: food slapped, toys delivered, and I witnessed a biblical-level meltdown over a bug and a side of fries. 10/10 experience. Will...

Dining room was closed and locked 25 minutes before it was supposed to close. After my friends and I went through the drive thru for food, we stopped in the parking lot to eat our meal instead. Although multiple other cars were in the parking lot and in the drive thru at the time, crew was just sitting around in the dining room peering through the windows with intent at our car. After moving farther away and in fact OUTSIDE of the McDonalds parking lot, we were met with not only purposefully obnoxious waving but the crew yelling at the vehicle. It was so hostile that I had to defend myself to them when walking back to my own parked car, they even seemed to post one of their guys by the door to seemingly intimidate us. This all occurred before their 11 o’clock closing. Hostile, unprofessional, and the fact that the entire crew was in on this just makes it all the more disappointing. As somebody who works in service, the last thing I need at the end of my day is to be unfairly treated like IM an unreasonable customer. Close your...

I ordered the 2 QUARTER POUNDER meal for 5$ When my 2 BIG MACS arrived I checked the receipt and saw that the cashier had indeed rang me up for 2 big macs instead. Not wanting to wait another 5 minutes for fast food. I sat down to eat the first big mac was absolutely perfect in fact I would say that it was the best big mac that I've ever had. The second was inedible just a sloppy mess with big black chunks of burnt grill scrapings all over it. This experience is completely out of the norm for this location because usually this is the store I go out of my way to come to. Google asked me to write this review for the first time after going there(close to a dozen times in the past 2 months) Regretfully it was the worst time.2 stars would have been 3 if my order were correct and would have been 4 if the didn't serve me garbage to eat 5 if when I bought it to their attention the manager would have fixed the mistake instead of just a blank stare that her and the...