If I could give this dominos a lower review I would. I ordered online and got a pepperoni pizza and when it asked for extra cheese it changed the whole pizza to a cheese pizza. We called Chris the manager had a very bad attitude. He told us we ordered online and it was on us. We hung up and dealt with the cheese And BURNT glued together wings. Then my friend found a hair on her pizza. So we went back to the store and spoke with Chris in person explained the problem and asked if we could just get a remake with pepperoni he REFUSED even though we told him we would pay any difference for the extra topping if it was one we ended up thinking the problem was settled we sat and waited on our pizza. HE MADE ANOTHER CHEESE PIZZA. We asked for a refund and he denied it. He refused to give us corporates number. We were more than reasonable with this manager and instead of diffusing the situation he escalated it for no reason. It could have been resolved in 20 minutes but instead it took 2 hours and 3 people to get a remake on a pizza correctly. His workers were even in the back looking like they felt bad for us I will never order for there again. And Chris needs to be fired bad before he runs all of the customers away. It was absolutely no reason for us to go through what we did for one pizza. And it’s so hard to write a response to the company that nothing will happen to him. And in the remake of the pizza he put a receipt on the actual pizza just...
Read moreWhen you go to order carryout it says 15-20 minutes then I placed the order and it said 45-50 minutes. 5 minutes later it says my order is in the oven but still the estimated pick up time is 40-50 minutes. A pizza oven takes 5-10 minutes tops, this makes absolutely no sense and makes picking up a fresh pizza basically impossible.
I tried this dominoes again and got the stuffed cheesy bread for my wife. It's supposed to be cut before to ensure the dough is cooked and after so you can pull it apart and eat it. It wasn't cut at all and my wife ate raw dough and threw up all night. Waiting to see if I will get a refund since the manager won't return my phone call from last night.
**update, after emailing using the address given to me by the manager from the next morning I was contacted by Scout who was extremely apologetic, sincere and went above and beyond to rectify the situation. He refunded my entire order and asked if I would use credits at one of their other locations. I currently have a couple medium pizzas with 2 sides for free at the south side Aiken location whenever I want to order again. Really can't recommend this north Aiken dominoes location, but Scout handled the situation so well I will use the Dominoe's 20 minutes away from my house as opposed to going to one of their closer...
Read moreCompletely unhinged employee screamed at us for parking our car. We had a trailer and we had to take up 2 spots in a lot that had several other spots to park at 9 pm. They weren’t even busy only worker delivery cars were there. She wanted to park by the door because she was lazy and pissed off she had to park in a further spot. She started screaming at us to leave but parked blocking us in so we had no where to go. Then she got out of her car and kept screaming until two other employees came out and told us it was fine to park there. Of course we didn’t want to eat food prepared by this crazy b/&/h. So we left. Requested they watch the video and they said they were unable for some reason. This woman needs to be fired. I can only imagine what she does to the food. We were verbally assaulted in the parking lot by an employee in uniform acting completely out of the scope of their job. We’re filing a police report and reporting this to corporate. I want that video dominos, I saw...
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