Emidio's Pizza — Restaurant in Akron

I don't order from emidios very often, and this is the one on main street, but when I do I would like it to be done right. The hardest part is calling the establishment. The male person that works the drive-thru window is intimidating and mean. Recently I ordered a small pizza and it was burnt and the crust was heaped up on the sides and the cheese pooled to the middle. This is not what I'm used to. Usually the pizzas are much better a little bit bigger because it was sliding around in the box and this one was burned. I pulled away from the drive-thru and looked at it and what made me look at it is the fact that it was sliding around in the box. When I looked at it I couldn't believe it. Because this person is so hard to deal with I gave it a second thought do I really want to put myself through that, but I spent $12 on the pizza and some sauces and I had to say something. I was very nice to him but as soon as I got to the window I was met with a mean face and a very bad attitude and so I stuttered my way through it because he's intimidating. I asked him I would like you to make this over. He's like why! And I discussed with him about it being overdone and cheese pooling sliding into the middle.... It was overdone. I never took a bite of it I was still in the parking lot. He said I'm not making it over there's nothing wrong with it. He didn't even look at it. So with the monotone voice I said, okay, I am the customer and you know and I started to describe what was wrong with it again. He said, I'll put more cheese on it but I'm not making another one for you. There was no discussion, so I just let him do what he wanted. I've dealt with him for a number of years at different times especially when I used to do food delivery. He's very mean. I'm sure he's a hard worker, and I know it's a rough area over there at times, but people should not be treated like that. I can deal with his attitude but having my pizza made like this was not acceptable so now what do I do? I had to just take what he gave me and try to see if I can eat some of the cheese off of it and make some semblance of a meal out of this. I am going to speak with a manager tomorrow to see if I can get a replacement. I can say one thing other than if the manager would be kind enough to give me a replacement that I will never be back to this particular location. It's not worth the stress and the meanness of this person. And the worst thing about it is he doesn't care he's like that. I wish that he wasn't like that but he is. I'm just glad it was me that dealt with him and not somebody else that might be going through a really hard thing in life and not needing that kind of treatment. I can take it, but I just want my pizza done right for the...

I called this place several months ago for a large chicken, jojo and pizza order to feed my crew of 30 people. This order was almost $70.00 and when i got there to pick it up on time for our scheduled lunch break, they had not even started the order and i had to wait there for almost 30 minutes, causing our lunch break to run way over and keeping our production down.

I swore then, i would find a better place moving forward.

working 3rd shift in Akron Ohio doesn't allow for many options.

so, we had a special appreciation meal planned for my crew after a fantastic customer meeting and a great compliment. They requested chicken with their pizza and there was no place else open on a Sunday night that offered both options for my crew.

So i called Emidio's Pizza again tonight for the 2nd time.

I called at 12:15 am for an order i wanted ready at 1:45 am. I told him that i wanted 2 orders of the 12 piece chicken and jojo's meal, when i said i want it ready at 1:45 am,

he huffed and said, "call back 15 minutes before you need it", and hung up.

I called back 30 minutes before i needed it to ensure a timely order, which was 1 hour later.

He said, oh we already made that order. I said, "NO". I wanted that order ready at 1:45 am, he said it will be hot.

I had to call back to tell them that they never gave me a chance to tell them that i wanted the chicken well done.

he said. oh believe me, its well done.

I got there at 1:45 am, they tried to get the money before showing me the food. I saw that the food was hot, but you could tell it had been sitting for a while. But with no other options, i went to pay for the food,

and he said "our internet is down, we can only take cash. It was 15 degrees outside, i had no cash on me and 15 minutes to get the food to my crew. I had talked to them on the phone THREE times and not once was i told i needed cash.

They have spoiled 100% of my special occasions that i tried to do, to show my staff my appreciation for their hard work.

DO NOT EVER COUNT ON THIS PLACE TO EVER DO ANYTHING RIGHT!!!

GO ANYWHERE ELSE!! ESPECIALLY IF IT IS A SPECIAL OCCASION!! THEY SEEM TO ENJOY DESTROYING THEIR CUSTOMERS SPECIAL OCCASIONS!!

THE BIGGER THE ORDER THE MORE THEY DON'T WANT YOUR BUSINESS!!

I hate that they make me give them a star. They don't...

This restaurant has somehow managed to disappoint three generations of my family. (For the full story, read my father's review first.)

Let’s start with the salad. Or as I like to call it, “wet disappointment in a bowl.” It was a crime against lettuce. I’m not even sure it was lettuce—more like something green and vaguely edible that had been sitting under a heat lamp and doused in enough vinegar to summon spirits from the underworld. The croutons were probably forged in 1983 and have since fossilized. I’ve seen more life in a parking lot weed.

Now, onto the meatballs. Oh boy. If IKEA made meatballs out of cardboard and broken dreams, they’d still be better than whatever fell onto my plate here. I bit into one and had a brief existential crisis. Was this meat? Was it a dare? Did someone in the kitchen say, “Let’s see how far we can push people before they file a restraining order against our food”? Well, congrats, mission accomplished.

And the manager. Ah yes, the cherry on top of this dumpster sundae. He radiated the charm of a DMV clerk who just lost a bet. When we politely mentioned the salad tasted like regret and floor cleaner, he looked at us like we were the problem. No apology, no concern—just a shrug and a smirk like he was auditioning for a reboot of “Restaurant Nightmares: Local Edition.”

In summary, if you’re considering dining at Emido’s and value your taste buds, your time, and your will to live, may I kindly suggest literally anywhere else? Digging through your fridge and eating expired condiments would be a five-star experience...