Chan's Chinese Food — Restaurant in Alachua

I had food from here before and I never had any problems with this place, and I usually leave good reviews for restaurants I go to. I'm not trying to seem like a brat when I write this but oh my goodness, I can't believe what I got. My family ordered orange chicken for me and picked it up because I'm having pregnancy cravings and I was so happy I began eating right away, half way through eating I saw somethings little odd and I freaked out but I'd decided to calm down a check, so I take what I saw out and clean it a bit to get a better look at it, I had found a freaking worm in my food! Now I know accidents can happen, I wanted to give the benefit of the doubt and think " Maybe it fell in when they were packing the food" but it would be alive if that was the case, and it would have been found in-between the layers of my food (between two pieces of chicken) I'm so lucky it didn't stick to the one I had on my fork. I feel sick after finding it and have already eaten more than half, I was so hungry when I got it I can't even bring myself to throw up. I threw the rest of it away, that just completely ruined my appetite (it looks like it was just an inch work but it's still a worm in a place it shouldn't be nonetheless) Don't they check the food while making and packing it? It's definitely the pregnancy hormones getting the better of me but I'm literally...

The food was ok, which is why I am giving it 2 stars. My complaint comes into play when I checked my bank account and found that I was charged double what my order was. My receipt said the right amount, bank account didn't. I called them and they handled the issue right away, but I have to now wait 15 days until the money is given back to me. This is inconvenient in itself, but what if I didn't have the money in that account and was charged a bank fee?? They called the credit card company to process the refund and called me back to let me know it would take 15 days and that's where it ended. I would think that the right thing to do would at least say, Hey! Come on in for a lunch special one day on us! (Not what I ordered, but it is the cheapest thing on the menu). Nope! Needless to say I will not be returning there. I would rather drive the extra 5-10 min to the...

My go to place for quick Chinese food. I have been a customer for over a decade. I remember they days when the mom ran the place. She was always sweet and kind. The food is really good and I have never had anything bad. I recently had the mushu chicken because the last review said it was tasteless. My wife and I in fact loved it. Lots of veggies and chicken. Maybe they didn’t realize it’s a mushroom flavored dish. Anyway we enjoyed it. I’m not saying everything is perfect but we have never had a dish that was rather insulting to our taste buds. Love me...