Domino's Pizza — Restaurant in Alaska

2/19 UPDATED FORM PREVIOUS VISIT: see below

Nate, the assistant manager was willing to listen to me explain my last experience ordering from here...see below. Not only that, but he was willing to compensate my last order by crediting my account. You maybe thinking yeah thats great, but wait theres more. Nate not only ensured that I felt valued as a customer, he personally prepared my pizza and guaranteed this time things wound be better. So I trusted him...and boy am I glad I did. Less than 15 minutes later the delivery man was here with a smile and fresh tasty pizza! Awesome thin crust with great tasting and fresh ingredients (onions and green peppers) cooked to perfection in my opinion.

Between Nates customer service and the prompt friendly delivery I would say that they far exceeded my expectations.

Well done Dominos Managment. Thank you for valuing your employees so that they value your customers. It just goes to show you, happy employees means happy customers. And this is one customer you'll have for life.

Thanks Nate! Great 🍕

2/16/19 INITIAL REVIEW

⭐⭐⭐⭐⭐ customer service (Darlene was the manager I spoke with) thanks for providing me with a delightful customer experience.

Minus one star for my food. I ordered a gluten free cheese pizza, it was like eating cold plywood on covered with ketchup.

About 45 min after eating it we both became nauseated and proceeded to be sock.for 12 hours. Most obvious reasons would be food poisoning.

When I called back and spoke.with Darlene.today she apologized and offered me a $25.00 credit.

In not going to be hungry for pizza in a while but I would be willing to order again, based on the other reviews...

I am a equal opportunity pizza eater. I will try the most expensive pizza, all the way down to the lowliest of low cardboard with red paint and white plastic pizzas. I may not like them, but I'll try them. I grew up on Pizza Hut back in the early 80's and I've ebbed and flowed throughout various different chains and specialties places. I'm kind of picky but I'm frugal too. It's 2017 and Dominoes has changed - take notice true believers. It's cheap, it's tasty and the Parmesan Bread Bites may just be the second best thing to pizza since hot wings and bread sticks!

This place is fast with great delivery and they have loyalty program that you can get points towards a free pizza. With their outstanding coupons, I can get two mediums DELIVERED for the cost a large take and bake from you know who. So yes, the commercials are not kidding - things have changed and...

I love Dominos, but I've been completely let down and disrespected as a long time costumer and will never order from them again. I selected an online promo, after logging in and selecting the location. The promo was listed even online after selecting an Alaskan location as 7.99 carry outs. But when the order enters the check out stage it adds $2 to each pizza. No where else in the font that is plainly visable does it even explain the price change. It even shows the coupon named "$7.99" in the order summary. When I called for clarification all the person would say was "it's in the legal, and I can't help you" I order at minimum from the location twice a month and now I will never order Dominos again. I can handle the "Alaskan up charge" what I can't handle is lies on the website and disrespect from...