Firetap Alehouse — Restaurant in Alaska

Went back after bad experience few months ago, won't be back ever! I had unlimited lunch special (soup, Caesar salad and pretzel), friend had ham cheese sandwich, chili and Caesar salad). Waitress never came back to check how our food was, and it was very poor quality. My soup of the day tasted like canned that hadn't been seasoned, watery and very few ingredients, my salad was limp could not spear with fork and had to be lifted like a spoonful, only good part was the pretzel. My friends sandwich was okay but she did not like the salad (limp) and chili not very good, bland. I only had two spoons of soup and maybe four of salad, mostly ate pretzel. When my friend asked for to go for hers (not unlimited lunch special) runner got snippy and said we couldn't have ANY to go containers because of my lunch special. I got snippy back and waitress tried to make it okay...it was not since that was the first time she came to our table after ordering! Made to wait, after runner loudly embarrassing us in front of customers for asking for to go on NON LUNCH special. Don't bother giving them another chance, each of my last three visits in three months...

I ordered the Carrotcake based on the photos they have and ordered over the phone. I picked up the carrotcake it was advertised at $9 for a tiered carot cake and cream cheese frosting layered with Walnuts but I got a hard over spiced over the top sugary custard like dense hard cake. Nothing at all like the photos here where You place Your order! I'm not at all convinced this even is a carrot cake it tasted like a very spicy spice cake that is weird as heck! It's so bad I won't be able to eat it! I called to complain about it and the hostess simply took my number so a manager can call me...I'd rather have returned it for my money back.....see photos below of what they advertise saying with layers of cream cheese frosting and walnuts...No... no layers and No Walnuts! A million dark raisins but no Walnuts. AND the raisins aren't even mixed in they are sitting on top. I also don't think this frosting is cream cheese frosting. It tastes like a heavy butter cream only very heavy with sugar.

I'm posting the photo they advertise and the actual product the sold me The single layer is what they sold me! Oh and charged me...

I'm very disappointed with the food experience that I had at this location. My husband and I decided to try somewhere new. Buffalo Wild Wings is always a bit depressing and empty. We love a good sports bar. I decided to keep my order simple, which I normally do to test the waters of a location. I ordered the Heat and Sweet wings. The sauce was neither heat nor sweet, and the actual meat was extremely bland, with no flavor. Buffalo Wild Wings can get away with tossing their chicken in sauce and dry rubs because they actually have flavor, therefore the chicken itself is not bland. However, my chicken was just tossed in sauce and grilled. I'm not sure if that's the way it's supposed to be done, but the chicken was tossed in the sauce first and then placed on the grill; there were grill scorch marks on my food. My husband ordered a sandwich, which he said was decent but not great. This was very disappointing because the overall atmosphere and service that we received had such promise to be a good sports location for us to hang out at, especially...