Domino's Pizza — Restaurant in Albany

They deserve -10 stars. Come home late from work. 8 year old is hungry. I go online to order a pizza. Lots of coupons since i use Dominos a lot! Driver calls me saying she is lost. Ok well you have to go in between buildings, we have a green child's chair right at our front door and a stroller. She hangs up. I go outside to make sure. No one is around we see a Domino's car pull away. I call the restaurant and a young man says ok I will call her to see where she is. 15 minutes pass no one call us. I call back no answer. Call again young man says he called her the driver she left the 2 pizzas, cinnamon bread, parmigiana bites and soda at the door. I said no there is nothing there his answer is WELL SHE SAID SHE LEFT IT AT THE DOOR! Really you just dump it at the door of a apartment without knocking or ringing the bell? Really? He said yes she left it. So you do not make sure who paid for this? All the young man can say is she said she left it. So no it isnt at my door and I have a hungry child now it is 8 o'clock and he doesnt say anything. I guess he just takes the word of the driver and that is it. I have never had this problem with them before. But I guess this driver is the manager's customer. My order was a lot. I am angry. I cannot count on this restaurant. I will go...

Only gave this location 1 star because we couldn't give them No stars. We have been ordering from this location for 7 years. And have forgave late arrival & cold pizza. But for the delivery drive to come to our build come in and leave because a tenant that wasn't us that They didn't order any pizza. INSTEAD OF THE DRIVER FOLLOWING THE DIRECTIONS & GOING ON THE ELEVATOR COMING UP 4 FLOORS TO DELIVERY LIKE THEY HAVE ALWAYS DONE. MY HUBBY &I WORKED LATE & WAS HUNGRY. I WILL SCREEN SHOT & POST THIS ON MY INSTGRAM, FACEBOOK & IN THE BUILDINGS LOBBY SO THE TENANTS ORDER ELSE WHERE. I GOT A SORRY WE'RE CLOSED. WE COULD REACH YOU EVEN THOUGH YOU HAD INSTRUCTIONS ON HOW WHERE & WHO TO DELIVER THE ORDER TO. If you want to give a pizza joint chance after chance to receive I am sorry this is the...

I've been working here for 2 years now so I know a little bit more about the store compared to most. The food here is fast, tasty, and affordable. My manager's special deal has always been a fan favorite, and there are lots of food items to choose from. I value the generosity from my hard working coworkers and I could not ask for any better people to work with as a team. Despite my overwhelmingly positive opinion, I know that it isn't perfect. Insiders, drivers, and customers alike make mistakes at times which is why I'm thankful for my team member's problem solving skills and patience as well as the friendly and understanding community which I am happy to make someone's day with a freshly...