Starbucks — Restaurant in Albuquerque

I come to this location 4 days out of the week, same days every week. I love this location and the staff. Today I was a little discouraged. I always mobile order. I went into get my drink, I was waiting for one of my employees drinks since I was there she asked me to pick hers up. While waiting for hers, I dropped mine. Embarrassing.. yes.. but I felt awful! I know what a pain it is to be busy and have to stop what you’re doing to clean someone’s spilt drink. So I got napkins and started to clean it up, they said they’d get a mop and clean, to not bother with it but it was my fault, I wasn’t going to just stand there. I cleaned the majority of it up, just needed to be ran over with a mop for the stickiness and little that remained. I apologized and they were so sweet making me not feel as bad/embarrassed. I was discouraged because out of the 10 or so employees there, not one asked if they could re make it for me.. I know it was my fault and they shouldn’t have to, it’s just a little added customer service. I was already having a bad morning so I literally cried over spilt coffee lol it’s the perk to my morning so I was discouraged. But, thanks for being an awesome location! I appreciate you guys and...

I’m not one to write reviews ever, but I am just so annoyed by this location, and definitely done coming to this one. Anytime I go thru their drive thru, which isn’t even a lot, my order is always wrong.. since they don’t have your order displayed on the monitor, they should always have their employees repeat back the order since they never get it correct.. every single time I get my drink, it is wrong. I get a pretty simple drink, Venti Matcha Green Tea with soy milk and LIGHT ICE, but at this locations they never do the soy milk and I’m sorry but there’s a huge taste difference in soy milk and whole milk. And with the light ice, apparently to them that means fill the cup 3/4 with ice. I don’t always have time to ask them to remake it, and I know a lot of others don’t either! So just don’t go to this location if you’re ever in a hurry/or don’t have time for them to remake your drink for not listening to you the first time! Or if you have a somewhat “difficult” order because they will not listen...

This is a nice building, and the service is good too. The drive thru is a nice feature as well. But access is dismal, and because of that I avoid this location. Located in a grocery store strip mall, right next to the entrance off a very busy thoroughfare, it can be hard to enter the drive thru without blocking traffic. Parking is non-existant as well. 3-4 parking spots in front of building where half are handicap. If used, pulling in or out will block traffic flow into/out of grocery store. And if you park in the grocery store parking lot you still have to cross the main route into/out of the parking lot as a pedestrian. I wished they planned the location better. This seemed like a last...