Village Inn — Restaurant in Albuquerque

When you dine out you expect it to be in a pleasant friendly environment. Our waitresses name was Alexis and three of us had lunch in a nearly empty restraunt today. My mom ordered breakfast and my sister and I had Rueben sandwiches with soup and she had a salad. Their were two waitresses a cook and a older man who seemed to be taking a long break at a table next to the kitchen. He was watching T.V. on his phone and had a name tag on his shirt and was conversing with the workers.While waiting for our food I kept hearing our waitress talking with the young cook. She kept saying eww , gross....thats gross and laughing with the cook. Not sure what was so gross when he was supposedly preparing our food.Soon Afterwards she came out with our food in the most serious manner as the cook stood and watched. When I looked towards him and acknowledged his stare he then proceeded to the restroom. After he exited the restroom he continued to watch with the waitresses then they disappeared in the kitchen. It was suddenly very quiet so I walked to the bathroom and as I passed the kitchen witnessed all three at the other end talking and laughing. Me not having a good feeling didn't touch my food at all. You all read what happened so I wonder if the same happened to you if you would continue eating.Its a shame that people cannot even enjoy a meal together without inconsiderate workers with no work ethics messing up your day. They simply do not care about customer service yet expect to get paid. Anyway if your eating lunch on their shift I wouldn't recomend it. I'm sure this is one of many Albuquerque restraunts that hire people who could care less about your food, it's preparation and most of all your...

Sympathetic staff after a hellish day!

Had a really crappy day. Flew back from WA state, got held up in hurricane weather, flights were scary too because of that, all-in-all trip took about 12 hrs. Then got home to find my cats both sick and had to take them to emergency vet clinic. When everything was said and done I hadn't eaten in 12 hrs and me and my wife were just done w the day.

That's where Village In came in, as we wanted nothing more than comfort food. The food was delicious and fresh. All the produce was crisp and our snadwiches we're great. The staff is what really earned them 5 sars tho. They checked on us often and made sure we were ok. The manager made sure we knew he didn't forget about us and our food would be out shortly. Our water was never more than half empty. But most of all, as we try and eat healthy I informed our waitress (Anja) that altho their pie looked delicious and they had my favorite (peanut butter cup) we just couldn't. She was attentive and noticed that we had a hellish day.

After we paid and were on our way out she chased us down from the kitchen. One slice of, you guessed it, peanut butter cup pie in a to go container in her hand. She told us she was sorry our day sucked but hopefully this would help make it a little better, and it would be on the house. I tried to protest but she refused claiming it was less unhealthy if we share a slice.

Anja, the pie was amazing and you are too. Thanks for turning our night around! 5...

Today I had the pleasure of sitting down for breakfast. In this establishment. Although the meal was not well made at least the attempt was there. In preparation and presentation. To add a meal I order for my child the plate was so hot to the touch I had to keep it away for about 8 mins til they finally brought the scrambled egg that was ordered at the same time as his Mac and Cheese with fries. And the rest of the meal got cold while the plate was not funny how that worked. My partner/ love/ extension had as well received a meal with what was supposed to be steamed broccoli was fresh and uncooked.

In addition don't substitute or change the meals for they will over compensate to adjust the meal given which shouldn't be the case, yet at this point it was sadly. The only one who enjoyed there meal was my son.

The experience was great at the time we left. The server was nice at this point making kind suggestions, and made the attempt to regain the experience to that affect I appreciate our server. For the cooperation & and it's holding to the standards of cleanliness I'd say needs to be reassessed. Had to request sanitizer for using the card Machine and the tiny human said seriously for asking to keep myself safe in an uncertain world rattled in COVID-19...