Dairy Queen (Treat) — Restaurant in Algonquin

I've been going to this Dairy Queen for over 20 years and am very disappointed. They consistently mess up our order. They have the order correct on the receipt, make the ice cream wrong, and when we tell them it's wrong, the employees throw a FIT! I wish this was a one-time occurrence, but it happens every single time we are there now. I don't have this problem at any other DQ. It's one thing to mess up and remake the ice cream, but the employees are so blatantly rude!!! All I'm asking is for it to be made in chocolate ice cream, not a difficult request, and it's too expensive to not get what you ordered! I unfortunately will be giving my business to the LITH DQ as they are always super polite, and I've never...

Born and raised in the area, I’ve been to this location many times. While this DQ is great overall, I feel that the quality consistency isn’t there. I recently came to this location & loved the Oreo cheesecake blizzard! On another occasion, I recommended this to friends and took them to try it. After we got home, I realized the blizzards were completely wrong. It was partially full, had vanilla ice cream with cheesecake bites and occasionally an Oreo piece. Not the full, chocolate ice cream blizzard mix I had the time before. The drive thru is pretty quick and the staff is mostly pleasant. Only a handful of occasions have I thought a staff member seemed rude or came off as...

RUDE managers. I called to complain about a girl manager because of how POORLY she treated me and my family and then when I was talking to Matt (the other manager) he essentially backed up his other manager by saying they are all ALLOWED to be rude to customers because they're all stressed out and customers are rude to them... We were never rude to begin with, they just didn't understand our order so they got all sassy with us.. I don't know about you, but this is sad to see how down hill this DQ has been doing...They charge you more and fill your ice cream with less and then treat you like garbage when you want the problem fixed....