Pharos Burgers — Restaurant in Alhambra

I went to the establishment on Friday March 14, 2025 around 10 am to 11 am approximately. The white hair man working at the register was very aggressive in his vocabulary towards me as soon as I walked in. I walked in very happy and ready to ask if I could get a Dr. Pepper soda and my mother to use the ladies room. The man at the register makes a comment saying how strong she is and I got confused as I was walking towards the register and flexed my arm because I thought he was talking about me being strong. Then he says “oh not you”the other man he was talking to who was a customer that his daughter is strong because she does jujitsu. Then I say oh. Then the cashier starts to say that I need to go to the gym. I told him that I actually go to the same gym that the other man’s daughter goes too. Then he was asking me what gym I go to and the location. Then I try to change the subject and I ordered the soda and my mother went to the ladies room. Then he gives me my soda and continues to say I need to go to the gym. As he is saying this out-loud in the establishment. So I waited for my mom while drinking my soda. Then my mom comes back and gives him the key. As we are both about to leave he says out loud to me “Don’t forget to go to the gym.” I turned and said I’ll come back and eat breakfast here because I was left speechless. I think for him making comments about my body, that I should go to the gym really did not sit well with me because I felt I was being body shamed. Now it is no one’s right to be speaking of another women’s body especially in a public atmosphere. I tried to laugh it off but it didn’t sit well with me. In conclusion, I’m not sure if he is the owner or a cashier but he needs to be well trained in customer service and over all policies of harassment. If he is doing this to me he might be doing it to others. Please make sure this becomes further...

Stay away at all costs: Picked up a burger and fries. Threw up after eating less than half of it. Called the restaurant and Owner called me a liar.

I’ve been going to Pharo’s for years. Years. I love supporting my community and especially small businesses. After I placed an order for a Jr Cheeseburger and fries, I found myself feeling really sick after. I’ve never had this experience before, let alone with Pharos. I found myself throwing up everything I just eaten. After washing up, I decided to call in and let them know what had happened and to maybe check their ingredients or something. Anything. The kid who helped me immediately passed me off to the owner, who I’ve known for years. After hearing what I told him, he responded with a very dismissive “okay?”. He then told me that it couldn’t have been their food since everyone else had eaten a cheeseburger and was fine. I told him I’d like a refund and he straight up told me no. After I told him fine and hung up, he literally calls me 5 minutes later to scoff at me and tell me that my story was implausible and continued to call my story a lie. He still denied my refund to which I asked why he even bothered to call me in the first place, and he continued to repeat himself over and over about how my story was “so implausible”. I’m sure if I delivered a bag full of my puke he would have still called me a liar. No sympathy, not a hint of customer service at all. This is a place that puts profits before people. Stay away.

Edit: if you want further proof how this guy treats customers he doesn’t like, check out his comments to the other bad reviews on here. They speak...

Food is typical diner food, just a bit cheaper quality than I am used to for something with such great reviews. It's a good spot for a quick bite, but no real flavor or anything unique. I came here in search of a good club sandwich. My kid wanted a burger. The burger was alright. Club sandwich was absolutely horrible. I don't know what I expected, but it was just loaded with thick cut deli meats that had no flavor. The sandwich just had an absolutely terrible mouth feel - all meats and weird texture.

I was actually quite disgusted by the place and really don't know why I didn't just ask for a refund and walk out. As I was paying, a cockroach scurried in front of me on the counter. I flicked it on the ground and killed it, but another came out right behind it. Clearly, there's a problem with pest control here and it's not being addressed adequately. I the employees had good sanitation practices as I watched that make the food and I'm hoping that everything was sealed and containers and in refrigerators and safe from insects. Thankfully I didn't get sick. Neither did my kid so I'm guessing it may be an isolated problem.

Definitely not going back and would recommend to anyone they look elsewhere for quick...