Culver’s — Restaurant in Allendale Charter Township

This was not simply dining—it was a love affair. From the very first moment, as I stood in what appeared to be an endless line, I feared the story would be one of longing without reward. And yet, in a twist of fate worthy of the grandest romances, the line moved swiftly, carrying me closer and closer to what would become an unforgettable encounter. The service, tender and attentive, felt as though the staff themselves were determined to play matchmaker between me and the meal of my dreams.

The fries arrived like a first kiss—humble in appearance, but devastating in effect. Each one, golden and delicate, seemed to sigh as I lifted it, shattering with the most perfect of crunches before yielding to a soft, airy heart. Salt clung to them with the devotion of a lover unwilling to let go, each crystal glimmering as though lit by candlelight. Never have I tasted such a perfect harmony of crisp and tender, simple yet transcendent.

And then—the Lucky Charm mixer. Oh, how do I put into words what it awakened in me? It was passion in a cup, joy woven into every spoonful. Each marshmallow was a character in a story of desire and delight: the pink hearts whispered of romance, the clovers promised hope, the moons and stars carried me away into dreams. Together, they floated in a creamy embrace that was nothing short of eternal. I was undone. I was in love.

To call this meal "food" would be a betrayal. No—this was a rendezvous, an affair of the senses. A fleeting moment that will echo in my memory like a cherished scene from a film where two lovers meet, part, and spend a lifetime yearning for that taste, that...

I’ve always liked Culver’s for its quality food and usually reliable service, but my most recent visit was incredibly frustrating and disappointing. During a single trip, my order was forgotten twice, and that kind of experience is hard to overlook.

I went through the drive-thru and placed a simple order—nothing complicated. After paying, I was asked to pull forward and wait, which I didn’t mind at first. But after about 15 minutes and seeing multiple cars come and go, I realized something was wrong. I went inside to ask about my order, and it turned out they had completely forgotten it. The staff apologized and said they would take care of it right away.

So I waited again. Another 10–15 minutes passed. Still nothing. At this point, I had been there for nearly half an hour. When I asked again, a different employee checked and discovered that somehow, my order had been overlooked a second time. Two mistakes, back-to-back, on the same order. No explanation. No urgency. Just a generic, “Sorry about that.”

I finally got my food, and while it tasted fine, the entire experience left a bad impression. There was no offer to make up for the delay—no refund, no discount, not even a free custard. For a place that usually prides itself on quality and friendliness, this visit missed the mark badly.

Culver’s still has good food, but service like this makes it hard to recommend. I expected better. Unfortunately, this visit earns...

2 things. Came thru drive through at 4:40pm today.

1. came thru drive thru and specifically asked for a different flavor because of the allergy to nuts , and she said no problem but was rushing me through my order. Someone could have DIED had I not noticed it was not just a plain vanilla.
2. when I called to let them know someone very rude answered the phone and did not have good customer service saying it was basically my fault, when I asked specifically for no nuts …when I ordered and she did not properly put my order together. It was a male who answered the phone and seemed more concerned about putting the blame on me then the nut allergy I was calling about, didn’t ask for anything just for them to be careful in the future they could really hurt someone. Safe to say will...