Whataburger — Restaurant in Amarillo

I don't throw around the word "perfection" lightly, but my recent visit to Whataburger absolutely earned it. From the moment I walked in, the atmosphere was welcoming, clean, and exactly what you hope for from a Texas classic. But what truly made this visit special? One name: Hector.

Let me start with the food – because WOW. My burger was cooked to absolute juicy perfection, stacked with fresh toppings, and wrapped like a gift from the burger gods themselves. The fries were crisp and golden, not a soggy one in sight, and the spicy ketchup? A revelation, as always.

But Hector took this experience to a whole other level. From the second I walked in, he greeted me with genuine warmth and a smile that made me feel like family. He handled my order with flawless professionalism, gave great recommendations, and even came by my table to make sure everything was to my liking. Hector isn’t just an employee—he’s an ambassador of Whataburger hospitality.

In a world where good service is rare, Hector delivers exceptional. His attention to detail, positive attitude, and work ethic deserve to be recognized—and frankly, rewarded. If you're lucky enough to visit this Whataburger, ask for Hector. He’ll turn a good meal into a great experience.

Bottom line? ✅ Fantastic food ✅ Spotless environment ✅ World-class customer service ✅ HECTOR IS THE MVP

Whataburger, you’ve got a lifelong fan in me—and Hector, you’ve raised the bar for what great service...

Wth the long wait in line I expected the fries to be fresh not luke-warm and I wasn't given/offered any ketchup or sauces at all. My bbq chicken strip sandwich was ok but the bread itself was awful. It would clump and get stuck on my tongue, teeth, gums. It was like paste and tasted about as pleasant. I ended up just eating the chicken strips alone. I upgraded the drink to the banana pudding shake and it was delicious! However, when ordering, I was asked what size. I said "regular or whatever it normally comes with" and ended up getting a ridiculously large 32oz cup. I'm not sure if that's what normally comes with or if I got upcharged. $13 is Super pricy for gummy chicken sandwich, cold fries and crazy large shake. I would have rathered smaller and charged as much. I also didn't get a single napkin. I did try to order a breakfast sandwich at the window but the cashier seemed irritated so I said, "if it's a big deal, totally ok to not add that". Her response was, "well....you'll have to wait a lot longer..." It definitely seemed like she was discouraging it so I just agreed to the original order only. And from what I received, I guess I'm glad I saved the extra few dollars. Bummed that this was my experience. I've heard such great things about Whataburger in general and was...

I will NEVER go back to this place! After working a 10 hour shift, I literally sat in this drive thru for 50..I repeat 50 minutes for a bacon cheeseburger. At one point we had been sitting there without any movement at all for over 20 minutes so I called inside and asked what was going on. He said they were waiting on chicken tenders for the customer at the window. You mean to tell me, that that person can’t move so the 20 cars behind them can go?? Not only was the manager on duty extremely rude, like I was the one in the wrong but he kept insisting on knowing what I had ordered. I didn’t want to tell them cause I was worried they wld mess with my food. He seemed more concerned about knowing which order was mine then actually fixing the issue. After he asked me about 15 times I gave up and just told him. When I FINALLY made it to the window to pay $18 for this garbage, I could hear one of the employees making snide comments and being very disrespectful, my fries were dumped upside down in the bag, they were also stale and ice cold. I was to scared to eat my burger, and ended up throwing it away. I definitely wldnt waste my time going to this location. I usually love whataburger but going to the one on the Amarillo boulevard is one of the worst restaurant experiences I’ve ever...