Hardee’s — Restaurant in Americus

They got my order wrong 3 TIMES!!!! They have the buy one get one free sausage egg biscuit deal, so I wanted to get that and add cheese to it, and just asked them to put the sausage on the side so I could have 2 egg and cheese biscuits with the buy 1 get 1 free deal. They literally put 2 slices of cheese IN A CUP and gave it to me. So, I go back and tell them that thays not what I wanted I didn't want the cheese in a cup, and you would have thought I spoke a foreign language or something because they came back with my order with EVERYTHING separate. It was 2 biscuits in wrappers, cheese in its own cup, eggs in its own cup, and sausage in its own cup. I took it back again and simply explained that it is basically 2 egg and cheese biscuits with the sausage on the side. Not that hard right? They brought it back to me, and at this point I didn't even want to check it in front of them bc they were being rude about it. I get back to my car, and they forgot to put the cheese on one of my biscuits. I didn't even go back inside I was so fed up about it by then. It was just 2 egg and cheese biscuits, with the sausage on the side only bc I don't even like sausage, I would have rather not even got the sausage but it was part of the buy one get one free deal. Management..... please hire some ppl that actually has a high school diploma and can follow simole instructions. A child could have done that and these grown adults act like they can't understand plain English. How do you get "I didn't wamt the cheese in the cup I wanted it on my biscuit," to "I wanted everything separate." Bunch of retards. And yes, like another post I see below, snarky attitudes when THEY get your...

I rarely come in here but I decided to come in here today to get me a hot breakfast. When I came in Brittney Mable was the cashier. She was very sweet , kind , attentive and she answered all my questions and made sure I got what I wanted . She was running front counter and drive thru! Even when I come through drive thru she has a pleasant attitude and she makes me feel like I’m welcomed here! She’s a very hard worker with a beautiful spirit! Normally, I don’t come to Hardee’s for the food I mainly come for the customer service! Britney can be working under so much stress with frustration but you will never know it because she always have a smile on her face! When I want breakfast this is where I will come from here on out! People say their food is expensive but it’s actually worth the price you pay! You get a decent amount of food for less the price compared to other restaurants! Not to mention the food is HOT! Anyways, I’ve enjoyed my eat here and thank you Britney for making sure I had the best experience possible! Keep up the good work because I will for...

Julisa was working the front and the drive thru at the same time she was the only person in the front of the restaurant and when I tell you this young lady was handling business with grace and professionalism is an understatement. I just want to tell her first if I spelled your name wrong I apologize but I had to create a review to show you that you were greatly appreciated today. And please stay true to yourself and continue to be a light to others because you were truly a moring star this morning to all that came in contact of you with the great service you showed not only me today but other customers that you served. You great customer service did not go unnoticed! Thank you...