Heav'nly Donuts — Restaurant in Amesbury

The problem is not the pastry and not the employees , the problem is I am only able to give 5 stars. The fresh pastry and breakfast delights are a solid 7.6, stars however, the Employees go Above and Way beyond to start your day with hot coffee prepared exactly how you want, a smile and terrific attitude. I would give them a solid 9.75 stars. Minus the . 25 from 10 as occasionally Micro is a little Pouty, and if Tammy likes you a little smart mouth, The whole crew is very refreshing to deal with, so in conclusion when you drive thru, order your coffee and ask for a medium smile with a large Good Attitude!!! Tell them Black...

This place is a joke. The customer service at Heavenly Donuts was some of the worst I’ve ever experienced—rude, dismissive, and completely unprofessional. The staff acted like I was a nuisance just for walking in. No smile, no greeting, just pure attitude. And the food? Straight-up trash. The donuts were stale and dry like they’d been sitting out for days, and the coffee tasted like burnt water. There was nothing fresh, nothing flavorful, and absolutely nothing ‘heavenly’ about any of it. Save your money and your patience—go literally...

First I’ll say I’ve been coming here for a while because I like that they use real eggs & their freezes are delicious. The employees are all great

BUT the last 3 times I’ve been here (over the course of 2 weeks) before work I haven’t been happy. My egg breakfast sandwiches have been subpar. Typically it looks like 2-3 eggs but I’ve only been getting one ?? It’s ridiculously flat and not what I paid for.

I’d attach a photo but I don’t see...