Baskin-Robbins — Restaurant in Anaheim

Arrived at 9:40. They close at 10. One employee. Couldn't get anything but scoops of ice cream. We were told that the sundaes and milkshakes were not available because he had already cleaned up. Also, we were told he had already dropped all the cash' "per store policy" and had to take exact change.

He was friendly and I'm sure he is overworked and underpaid like the vast majority of America. This falls on management and ownership. There should have been two people working. If you can't staff and stay fully open til 10 then close earlier. If you have a labor shortage, then raise pay, and if you can't have at least 2 people, then work it yourself. Can't do eithet of those things? Then you should close up shop. I wont be back to that location. Doing so would support out of...

So theirs nothing wrong with the ice cream itself, but the employees don't seem to know how to make a milkshake right . I mean it's pretty dam easy ice cream, milk , blender . My child could make one better at 4 years old . So either their lazy , or were not properly trained. So I would go with most likely bad management. The place could be cleaner and they started giving smaller portions and raised the prices. Lame one or the other . Too expensive even if it was the normal portion it used to be before they started price gouging people because of lack of business . Because this place sucks . Find a different location . I'm surprised they stay in business with what the place cost each month in rent...

I sent me kids in 15 minutes before closing. I just got released from the hospital that day having received a kidney transplant. I was not allowed to have ice cream for over 11 years due to kidney failure. I dreamt of a mint chocolate chip milkshake from Baskin Robbins. They did not have enough to make a shake. When my children relayed my story the worker checked in the back for more. I got my milkshake and it was every thing I remembered. I am so grateful for the employee going above and beyond giving me excellent customer service. As always Baskin Robbins quality was unwavering. Thank...