Del Taco — Restaurant in Anaheim

I want to like this location. It's convenient distance-wise and for the times it's open. But there are two big issues for me. First, I pulled up into the drive thru with my nephew in the back seat. At the window, as I was paying, we could hear loud, explicit music. This wasn't a one time thing either. Last week at 10pm on a Wednesday night, I order and a song is playing with the N word every other word, cussing non-stop and the song is talking about what I guy wants to do to a girl with or without her concent. Highly, highly unprofessional and it made me uncomfortable. Whether I am ordering alone or with a minor/family member in the car, I should not have to wonder if I have to worry about explicit content at what should be a safe for all ages/backgrounds restaurant. The other issue is the food quality. I have been to this location over a dozen times. At this point, it seems I have more troubles than satisfaction after receiving orders. I asked what was on one of their nachos. I was told beef and other ingredients. Only got some shredded cheese, sour cream and tomatoes. The whole reason I went for the nachos was for the added protein of the beef. The flour tortillas are dry half the time. The soda fountain will be out of syrup. When I get the snack queso quesadillas, I don't really taste any queso sauce most of the time. I could go on- no really. I could continue with the disappointment, but I think this location can continue with the disappointment on its own. I don't want to listen to absolutely bottom of the barrel music that's more explicit lyrics than anything and I don't want to feel like I have wasted so much money for drinks I can't drink or food that isn't what I thought I would get when ordering something with "queso" in the name or when someone messes up making something as...

The quality of the food itself isn't bad (for Del Taco) with the exception of the super skimpy taco Tuesday tacos. Howeber that being said, I only continue to go to this location because It's the closest by about half the distance and at 2AM closenessexceptional service. Almost every employee sounds like they hate their job, I generally have to repeat some components of my order every time, sometimes repeatedly, and I would say at least 1/3 of the time something in my order is still incorrect/missing. While I realize this is a food service job and not the Ritz, I always say please and thank you, have my form of paymemt ready by the time I get to the window, never get irritable if it takes them a while to get to taking my order, I have to repeat it, or if I'm asked to park and wait for my order. I don't want my butt kissed, but faking a smile rather than making me feel like I'm taking up their time would be nice.

So tl;dr: not bad quality and open late, but they may mess up your order and probably don't care...

I have had slow service before but editing again.

Missing Carmel bites from my drive thru order. My whole order was $48 worth of food. I drove the 10 min. Back walked in and calmly Informed Julio that he forgot my large order of cheese cake bites. He knew... I was calm but irritated. I asked him, do you think could get a few extra for the inconvenience. "We will see, We'll see" I waited patiently. He handed my order with nothing extra. I asked him again , so no extra bites. He replied "I don't like the way your acting" WHAT? I WAS SO NICE. I could not believe that. I had to take 25 min back and forth, with my food getting cold at home. I did not yell. He then offered me some old fries that we sitting there. I will not be back to this location. HE NEVER EVEN APOLOGIZED. We all have our bad days, but Julio needs some customer...