Smashed Out — Restaurant in Anaheim

I ordered through Uber eats and the driver had to sit for 20 mins for my order to be ready, I called the store they said it wasn’t prepared yet and I called my driver he said they had no customers. When I finally received my order which is 10 mins away the fries were super soggy, no salt or any seasoning on them. The burger itself also seemed to be lacking seasoning, the buns were super soggy as well, the only thing that saved this burger in taste was the under cooked grilled onions and extra sauce. I did not take a photo due to me rushing my lunch at work thinking my order wouldn’t be more than 20 mins past...

I've never had so much trouble trying to order something for delivery. The store status is so inconsistent, I will order something that gets cancelled one day, and the next day it will actually go through.

Even then, it can't make up for the sheer disappointment that the order always happens to have at least one error. You order the loaded fries with green peppers, there's no green peppers. You order the fries again by themselves, they forget a topping that's meant to be included.

"Best" is an overstatement, if you can't be consistent with orders, or if you cancel orders at random, don't even bother...

This restaurant has been so inconsistent recently. It used to be really good but there have been many times recently where the food really isnt that good. Also, during the inconsistent times when the food is not the norm, it's false advertisement with the fries because they show pictures of crinkle cut as a side and then give you shoestring fries instead, which are way worse. Even the burgers are made differently than normal with this inconsistency, and thats not a good different. They also take FOREVER to prepare the food. The estimated time is never even close to how long you’re...