Casey's — Restaurant in Anoka

The worst customer service that I ever had!!! I came to this gas station on 08/26/2024 between 9:30PM - 9:45PM I said “Hello” no response from both employees that was working at this time one of them setting in the office and the second person texting on the phone. I let it go I did purchase chips and I asked the guy with the beard with glasses I asked him for Popcorn he said we don’t have I asked him are you sure his response was aggressively “No” while I was going to the fridge I saw a section full of popcorn I said maybe he’s now he didn’t know while the other guy who was setting in the office heard me and said nothing anyway I got the popcorn, juice, and chips and I came to the guy with the beard to pay I told him FYI “ there’s a popcorn if someone ask you for next time” no response while I have my card in his credit card machine paying for the stuff that I got he remain silent the whole time not even thank you for the purchase that I made or apologize. I can’t remain silent and I had to talk I told him what kind of customer service is this I had told him exactly what I wrote in here he did not apologize at all the other person that was in the office apologized but this guy with beard should not been working dealing with customers otherwise this business will fail and this my advice to the business owner for this station. The Cashier should know how to smile be kind and learn the customer service skills...

My wife and I moved to the area a little over 2 years ago. We have religiously gone to this Casey's since. I am in every single morning, and have never had a bad experience, until today. I came in and bought chips and cheese dip. I get home, my wife opens it and the seal must have been broken or something, because it smelled terrible, and was just cheese water. I took a video and went back to the store, because obviously, I don't want smelly cheese water sloshing around in my car. I get to the store (I was in literally 5 minutes ago, we live maybe 2 minutes away), and tell the kid at the counter what happened and offered to show him the video. He said I would need to bring in the cheese water for him to do anything. Obviously, my wife had already tossed the cheese because it's disgusting, and we have animals who would've tried to get it. So they wouldn't do anything. Lost a loyal customer who comes in daily for a $3...

Worst experience at a Casey's I've ever had. EVER. Rude employees, the two there just now asked for my ID when purchasing lottery tickets, not a problem. Not even two hours later, I went in, and I was again asked for ID. I did in fact leave my purse at home that time, clearly they just carded me and know I'm for a fact over 18. "That's our policy" and a good eyeroll was what I got. But, No biggy, I left and asked my fiance to run and grab them for me quick, right before he got to the door they shut the lights off on him. And refused to make a sale and still 3 minutes before they close. I've been going to Casey's since high school and just recently moved closer to this one and it's sad that I have to say I will NEVER go back to...