Jet's Pizza — Restaurant in Anoka

We ordered for the first time and it said our estimated delivery time was 6:08pm at 6:28 we called to see if the pizza was still coming and the manager seemed shocked we hadn’t gotten it and said he would call the driver, driver finally called us and told us his Jeep wouldn’t start then the pizza arrived at 6:40pm the driver said his vehicle broke down. I mean if you’re a person delivering food and your vehicle breaks down umm don’t you at least call your manager to let them know and customer? Our pizza was cold and gross. Common sense if you’re working and delivering food and your car breaks down would be to call your work to let them know you need help and also then the store could have let us know so we could have had an option to cancel or pick it up. The driver had a phone and our number. Then when we called the store to ask their policy on this the manager said he would refund us but in the background an employee could be heard saying it’s not like it was 2 hours late. We would have been more sympathetic if these employees were trained on customer service better. Definitely will not be ordering pizza from this...

Jet's pizza is really delicious and unlike any other pizza chains. The crust is amazing. Be sure to try the Turbo Crust Flavor!

Also, I wanted to share my latest experience with this Jet's location on Round Lake. I placed an order online. Amidst the chaos of my household at the time I was placing my order, I accidentally checked BBQ sauce and buffalo sauce on the same pizza. Unaware I had done this, I completed my order and started imagining the savory delight I was about to experience. Shortly after this, my phone rings and it was the friendly voice of a Jet's pizza artist. Without judgement, she called to confirm that I really wanted that unique sauce combination. I corrected my mistake to her and later received the perfect pizza with a few extra toppings at no charge! Thank you Jet's for your customer service and...

The pizza is great here! My family loves Jet's Pizza. But when I showed up to pick up my order this time it was incomplete. I ordered a large pizza and an order of boneless wings. I walked in and told him my name, he grabed my pizza, and then ran my card and told me to have a great night. I asked about my wings that I ordered, he went to the back and when he came back out he said "sorry we are out of wings." He did refund my money after I asked but my husband typically picks up whatever I ordered without knowing what I ordered. So had we done what we typically do my husband would have paid for the ordered and came home without the wings. So if you order from here make sure you check your food and be sue you...