Fat Sammy's Bar — Restaurant in Appleton

Before diving in, I'd like to point out that about 90% of my reviews are positive. I don't leave negative reviews often. After dealing with funeral and end-of-life stuff all week, some family decided to go out for dinner and invited my husband and me. Being that my aunt isn't in WI a lot and that it's been a rough two weeks, we happily joined. We walked to Fat Sammy's to grab a drink after. The owner came up to our table to check IDs and one of our party members asked where the old quarter machine went. Instead of saying, "You might be remembering the establishment that was here before" the owner said, "We've never had a quarter machine. I've been here 10 years. Why are you yelling" with a thick tone of condescension. Now, our party member WAS a little loud, but she's a boisterous person and it's a bar on a Friday night. It was clear in her tone that she wasn't upset. Nonetheless, this was our first interaction. A little offputting but not a big deal, as the owner and bartenders were busy.

Fast forward a few minutes when we have our drinks and sit. They have a TouchTunes machine and my husband queued up 4 songs, but the owner skipped, so he went up to ask for his money back. For background, my husband is legit a golden retriever. He's the most polite, non-confrontational person ever. The owner aggressively gives him $1 and goes, "Yeah. We're not doing that. Look around and read the room. People were instantly annoyed at your music." Mind you, the songs he queued are songs you'd hear daily on 94.7. So not super out of the ordinary. And she skipped the first one 20 seconds in, then the other 3 immediately after. There wasn't time for anyone to be annoyed.

So I pulled up the app and showed her that songs are 2 credits, 8 credits cost $5, and she skipped 4 songs. She says, "I don't care. Besides, we're about to start karaoke." I say, "By the way, you're serving an entire table of people who have worked as servers and none of us would ever treat our customers the way you're treating people." She says, "Cool, are you leaving then?" I just walk away and she snidely says again, "Are you going to leave?"

I go back to the table and tell them what happened, and we decide to finish our drinks (our first order, not even 10 minutes after walking in) and go somewhere else.

A few minutes later she comes up to the table and says, "If you're going to have a meltdown you can leave." I say, "I'm literally just standing here." She goes, "And if you're going to have a meltdown, you can leave" and starts to walk away. So.... I call her the c-word. Not my best move, but I was ticked because I legitimately wasn't doing anything (nor was anyone else in the group), she was rude from the get-go, and it's been an emotional few weeks.

We start grabbing our stuff and she goes to get her husband. My aunt tells him we're leaving and he goes, "Yeah, hurry up and get out." I flipped him off as we were leaving and he said, "Oh, poor entitled princess. You can eat one too, honey"

After sharing our poor experiences, we had a bunch of friends and family chime in about their poor experiences. Some were just commenting on their general rudeness, but there were also comments about how they harass anyone who leaves them a bad review and that they stand up for people being inappropriate/creeps to other patrons because "they're good guys". So a customer tells you they don't feel safe in your establishment and you ignore them and essentially tell them to get over it, then ban them if they press the issue further. You call others entitled but are rude to people simply because you own the place and can be, then ban anyone who disagrees with you. What a great way to...

Check all the reviews here about horrible service and disrespectful owners. This place is what you get if you scrape the absolute bottom of the barrel at Walmart. Dirty, smells awful, crust on the floor and unattended bathrooms, can't be sure what you'll catch. The owners play favorites, have a core group of regulars and support those regulars in harassing other customers. The owners and staff engage in disrespect, disregard, and hostile treatment of customers in a subjective-to-mood basis. Watch out if you are Hispanic/Latino, African American or Interracial, as you will experience blatant mistreatment and racism. The owners curry favor using a local band singer to appear important, and feel entitled to berate, insult, and degrade customers both publicly and regularly. Observed this first hand for years, by the current owners, made the mistake of thinking they wouldn't be the same towards me. I've never been publicly insulted by any business anywhere, but Angie and Sam lower the bar for Appleton significantly by demonstrating hostility toward paying, even former-loyal, clientele, and demonstrated disregard for community and community standards. Read the reviews. Very happy I stopped associating myself with them. Complete bad news for this community. Bottom of the barrel. Save yourself a bad experience and avoid this dump...

Started out being my favorite place to go until Sammy kept skipping over me on the list to sing. I didn’t realize he was doing this until about 3 visits ago when I felt that something didn’t seem right when I wasn’t called knowing that I was like 2 singers away. I just chalked it up as being a bit buzzed. Then I started noticing it more and more and then last night I decided to take it upon myself to pay closer attention and I was right. I was so disappointed because he had seemed to always be such a cool dude. There’s other things that I started noticing about how some of the customers are being treated versus others. It’s a shame that they are running their establishment in such biased ways. With this all being said, I’m saddened that I no longer have any more interest in taking my business there. I had so much fun and made so many great memories, but the owners seem off when it comes to customer service, loyal customer appreciation...