When I go put to eat I generally give people the benefit of the doubt. People aren't perfect and mistakes happen, especially when a new employee is training. This rating isn't about that. I went in to purchase a few wraps and right as I enter the door a coworker or manager is belittling an obviously new employee who had made a mistake on the cashregister. I watched as he gave her dirty looks, yelled and demanded that she go take my order. I was in no means a rush which I stated. She is obviously upset. Then she is just doing her thing, no one is behind me and I have no problem helping her out with what comes on the particular subs meanwhile he is staring daggers at her, growling under his breath and even comes over and yells at her AGAIN for putting shredded chicken on my wrap. She is completely frazzled holding back tears as she made me the rest of my order. It's a wrap not a lobster! She was obviously trying, so I had to tell him that the wrap was fine because he obviously was going to make her redo it. Then we get up to the cashregister and he'd already put in my order BUT did not in any form tell her that he did and as she went to type it in yells loudly at her, "WHAT DO You THINK YOU ARE DOING!?! I already rung it up!!" Maybe if he had communicated this to her she would have known! I at this point am furious and apologize to her and tell her thank you for helping me. I have half a mind to go back in there and teach him how to treat other people. I have preschool students who can solve problems better than him. Don't ruin someone's day over a...
Read moreNot only dirty when I walked in there the young child looked at me like something was wrong😕so I said what is wrong ??? She was like shocked at my being there as if I was in the wrong place 😏I asked her again and I said something wrong with you she just looked at me dumbfounded she didn't even try to cover it up then she said oh I just got here I'll said so I turned around and looked all around behind me I said something wrong she couldn't smile couldn't say nothing and so this is in Denton Texas I am an African-American woman they call it black woman what locks and I'ma yellow black woman I won't go there anymore I'll give them their wish they should put a sign on the door no blacks allowed then you wouldn't go in there that's how I feel about it I work over in this area Homecare on Robeson Ranch wow young racist...
Read moreThis Subway serves great sandwiches when they have all the ingredients. But, they seem to be out of something just about every time we go there. Last time they were out of tomatoes, one kind of bread, mayo and, believe it or not, napkins! One other time they were out of two different kinds of bread and tomatoes. Once it was green peppers. It's always something. Poorly managed place. The employees must get tired of apologizing for being out of basic ingredients.
Since I posted this review a few months ago this Subway store has come under new management. There has been a remarkable change in the place and in the employees. They always have all the ingredients they need and are more efficient than they have been in a long time. I can now recommend this shop to others. I'm happy to see the change...
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